Adventra is a travel-tech startup making it easier for people to discover, plan, and book unforgettable travel experiences. From adventure getaways to curated weekend escapes, we're building a platform that inspires people to explore more.
About the Role
We're looking for enthusiastic and confident Travel Sales & Customer Success Interns to help convert travel enthusiasts into happy customers.
As part of this role, you will engage with potential customers who have already shown interest in our trips through Meta (Facebook & Instagram) advertisements. Your goal will be to understand their travel requirements, answer their questions, build trust, and guide them through the booking process.
Key Responsibilities
Contact leads generated through Meta (Facebook & Instagram) campaigns.
Understand customers' travel preferences and requirements.
Explain trip itineraries, inclusions, pricing, and available offers.
Resolve customer queries promptly and professionally.
Follow up with interested leads to maximize booking conversions.
Build rapport with customers and provide a seamless booking experience.
Maintain accurate records of customer interactions and sales status in the CRM.
Collaborate with the marketing and operations teams to improve lead conversion.
What We're Looking For
Excellent verbal communication skills in English and Hindi (additional regional languages are a plus).
Robust interpersonal and persuasion skills.
Passion for travel and helping people plan memorable experiences.
Comfortable speaking with customers over phone and WhatsApp.
Self-motivated, target-oriented, and eager to learn.
Basic knowledge of Google Sheets/Excel and CRM tools is an advantage.
What You'll Gain
Hands-on experience in travel sales and customer success.
Exposure to a fast-growing travel-tech startup environment.
Training in sales, customer communication, and lead management.
Opportunity to work closely with the founding team.
If you enjoy interacting with people, love travel, and want to build a career in sales, customer success, or startups, we'd love to hear from you!
📌 Travel Sales and Customer Success Intern (India)
🏢 Adventra
📍 India
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