Company Name: Abhikalpan Construction Solutions Pvt. Ltd.

Department: Sales & Business Development / Coordination

Job Location: Pune, Maharashtra

Employment Type: Full-time

Experience: 1–2 Years

1. Job Summary

We are looking for a confident, organized, and target-oriented Telecaller to support business development activities, generate potential customer leads, manage customer enquiries, conduct follow-ups, and coordinate with internal teams. The candidate will be responsible for maintaining effective communication with clients, vendors, and business associates while ensuring accurate records and timely follow-ups.
1. Key Responsibilities

- Make inbound and outbound calls to prospective customers, existing clients, vendors, builders, contractors, and business associates.
- Generate business leads and identify potential opportunities for the company's construction-related products and services.
- Introduce the company, explain its services, and share relevant company profiles, brochures, and product information.
- Understand customer requirements and forward qualified leads to the concerned sales or business development team.
- Follow up on business enquiries, quotations, pending responses, and prospective customer meetings.
- Coordinate with internal departments to obtain updates and communicate relevant information to customers and business contacts.
- Schedule meetings, appointments, and callbacks for the sales team and management, as required.
- Share business-related information and documents through WhatsApp and email.
- Maintain and update customer databases, lead trackers, call logs, and follow-up schedules.




- Handle routine customer enquiries professionally and escalate unresolved matters to the reporting manager.
- Prepare daily calling reports, lead status updates, and follow-up reports.
- Achieve assigned calling, lead-generation, and follow-up targets.
- Support routine administrative and coordination activities whenever required.

1. Educational Qualification

- Minimum qualification: 12th Pass / Graduate.
- Freshers and experienced candidates are welcome to apply.

1. Required Skills

- Good verbal communication skills in Hindi and Marathi; basic English communication is preferred.
- Basic computer knowledge, including MS Excel, email, and WhatsApp.
- Confidence in making calls and communicating with customers professionally.
- Good follow-up, coordination, and interpersonal skills.
- Ability to convince prospective customers and handle basic objections.
- Strong organizational skills and attention to detail.
- A positive attitude, willingness to learn, and ability to work toward targets.

1. Preferred Experience

- Experience in telecalling, telesales, lead generation, customer service, or office coordination will be an advantage.
- Familiarity with construction, real estate, aluminium formwork, or B2B business will be an added advantage.

1. Candidate Profile

The ideal candidate should be confident, skilled, well-organized, and capable of handling both customer communication and business development support activities. Interested candidates may share their updated resume with the HR Department. [email protected]

Work Location: In person

📌 Tellecaller (Viman Nagar)
🏢 Abhikalpan Construction Solutions
📍 Viman Nagar