Job Responsibilities : · Contact customers through system dailer regarding pending payments and outstanding dues. · Explain payment details, due dates, and available payment options clearly. · Follow up regularly with customers to ensure timely payment collection. · Maintain skilled and polite communication with customers. · Handle customer queries, concerns, and payment-related issues effectively. · Negotiate suitable payment commitments with customers when required. · Maintain accurate records of calls, customer responses, and payment commitments. · Coordinate with team leaders and report daily call and collection updates. · Follow company policies, procedures, and compliance guidelines. · Escalate difficult or unresolved customer cases to the concerned team leader. · Ensure proper follow-up on promised payment dates until the dues are cleared.
📌 Telecaller (Hyderabad)
🏢 R J Enterprises
📍 Hyderabad
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