Technical Specialist (Gurugram)

Technical Specialist (Gurugram)

14 Oct
|
Noventiq India
|
Gurugram

14 Oct

Noventiq India

Gurugram

Noventiq is hiring!

Noventiq (Noventiq Holdings PLC) is a leading global solutions and services provider in digital transformation and cybersecurity, headquartered in London. The company enables, facilitates, and accelerates digital transformation for its customers’ businesses, connecting 80,000+ organizations across all sectors with a vast selection of best-in-class IT vendors, alongside its own services and solutions.

Noventiq delivered record gross revenue of $1.6 billion for the 12 months to March 31, 2023, an increase of 52% in constant currency. The company’s growth is underpinned by its three-dimensional strategy to expand its markets, portfolio, and sales channels. The strategy is supported by an active approach to M&As; which enables Noventiq to take advantage of the ongoing consolidation in the industry.

Noventiq's 6,400 employees work in approximately 60 countries throughout Asia, Latin America, Europe, Middle East, and Africa—markets with significant growth potential.

- One of the largest SI’s in India with revenue close to 700M$ and growing to 900M$.
- 3500+ Employees in India for India.
- Total 28 Offices in India across North, South, West & East.
- 1000+ Resident Engineers across India.
- 2500+ technical resources in India for India.
- Technology partnerships with Top 3 Cloud Solution Providers, Top 3 Infrastructure companies, Top 10 Cybersecurity companies.
- Enviable customer base: 4 of Top 5 Banks, 3 of Top 5 IT companies, 3 of Top 5 BPO’s, 3 of Top 5 Pharma companies.
- Largest partner to Microsoft with combined infeed of US$600M about 25% of Microsoft India revenues.

About You





- Minimum 5 years of hands-on experience in managing and supporting Microsoft 365 (M365) deployments and enterprise environments.
- Strong expertise in at least one major Microsoft technology domain, such as Microsoft Security, Enterprise Mobility, or Office 365, with a good understanding of integration with other applications.
- Hands-on experience with Microsoft 365 E5 Security, Microsoft Copilot, Exchange Online/Email, Microsoft Teams, Enterprise Mobility and Security (EMS), Active Directory (on-premises and Azure), and Single Sign-On (SSO).
- Strong knowledge of Microsoft Defender services, Windows 11 Enterprise, endpoint security, OS patching, and device management tools such as WSUS, MECM, and Microsoft Intune.
- Experience in incident management, log analysis, security monitoring, SIEM, configuration changes, reporting, and end-user support.
- Excellent troubleshooting, analytical, communication, and end-user training skills.
- The resource must be a full-time, regular, on-roll employee of the bidder. The CV must be certified by the bidder’s HR and submitted along with the bid.
- Wllingness to travel to other REC locations for on-site support when issues cannot be resolved remotely.





What You ‘ll Do

- Provide L2 support and administration for Microsoft 365 services, including E5 Security, Copilot, Email, Teams, EMS, Active Directory, and SSO.
- Assist L1 teams in resolving critical incidents and manage day-to-day operations, troubleshooting, and configuration changes within defined SLAs.
- Perform log analysis, security monitoring, SIEM activities, and operational reporting.
- Support Microsoft Defender, Windows 11 Enterprise, endpoint security, and end-user device management.
- Manage OS patching through WSUS, MECM, or Intune, ensuring timely compliance with REC IT policies.
- Provide end-user support, technical guidance, and training on M365 applications, security features, and Copilot.
- Assess the M365 environment and recommend improvements in configurations, security, and best practices.
- Provide remote and on-site support across REC locations, including 24×7 support.

What We Offer

- Insurance – Group Medical Coverage, Group Personal Accident, Group Term Life Insurance
- Rewards and Recognition Program, Employee Referral Program, Wellness Program and CSR Initiatives
- Maternity and Paternity Leaves
- Company Sponsored Certification Program
- Learning/Development Courses, Cross Skill, Mentorship and Leadership Programs
- Quarterly Performance Feedback Sessions
- Savings, Investments and Retirement Perks
- Flexible Work Hours, Work from Home, Remote Working, Hybrid Working
- Company Onsite / Fun Events

Location: Gurgaon - NQIND, Gurgaon, Haryana, India

📌 Technical Specialist (Gurugram)
🏢 Noventiq India
📍 Gurugram

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