Key Responsibilities1. Team Leadership &

- Operations

- Manage, guide, and monitor day-to-day operations of the admission counseling team.

- Allocate incoming leads effectively across counselors to ensure balanced coverage and prompt response times.

- Set weekly and monthly enrollment targets for individual team members and monitor achievement.

- Conduct daily morning huddles and evening debriefs to review targets, lead pipelines, and conversion metrics.

2. Performance &

- Conversion Management

- Monitor call quality, counseling pitch standards, and follow-up protocols.

- Identify bottlenecks in the lead conversion funnel and implement strategic solutions to improve conversion rates.

- Assist counselors in handling high-value leads, complex student queries, or difficult escalations.

- Audit CRM updates, follow-up logs, and walk-in records for accurate reporting.

3. Training &

- Onboarding

- Train new admission counselors on course modules, program USPs, objection handling, and pitch structure.

- Conduct regular feedback and coaching sessions to upskill team members on sales psychology and student guidance.

4. Reporting &

- Coordination

- Track key performance metrics (calls made, walk-ins booked, conversions, fee collection) and prepare regular reports for management.





- Coordinate with the digital marketing team for lead quality feedback and campaign performance insights.

- Collaborate with academic trainers and administration to ensure seamless onboarding and fee submission for newly enrolled students.

Key Requirements &

- Qualifications

- Experience: 2 to 5 years of proven experience in educational counseling, sales, or lead conversion, with at least 1–2 years in a Team Leader / Senior Lead capacity (EdTech, vocational training, or digital marketing institute background preferred).

- Education: Bachelor’s degree in any discipline.

- Communication: Exceptional verbal and written communication skills in both English and Hindi.

- Skills: Robust team leadership, target orientation, objection handling, and CRM/lead management skills.

- Availability: Immediate joiner or maximum 15-day notice period.

What We Offer

- Compensation: Competitive fixed salary as per industry standards + lucrative performance incentives.

- Growth: High-visibility leadership role with clear opportunities for professional advancement.

- Environment: Dynamic, collaborative, and fast-paced EdTech workplace.

Pay: ₹11,000.00 - ₹30,000.00 per month

Work Location: In person

📌 Team Leader – Admission Counseling (Laxmi Nagar)
🏢 LSKDM
📍 Laxmi Nagar