We are looking for a System Engineer with 2+ years of overall experience (including 2+ years in production support) to maintain and support our data engineering platforms, ETL workflows, and cloud infrastructure.
KEY RESPONSIBILITIES
- L1/L2/L2.5 Production Support: Provide operational support for data pipelines, batch jobs, and cloud platforms. Monitoring &
- Incident Management: Monitor alerts, troubleshoot incidents, perform root cause analysis (RCA), and meet SLAs.
- Runbook &
- Config Execution: Perform routine operational tasks, system health checks, and configuration updates using Runbooks.
- Issue Resolution: Perform simple to medium issue analysis and troubleshooting (no code fixes required).
- Data &
- Pipeline Support: Support data ingestion, migration, and transformation processes in Google Cloud, BigQuery, and Linux environments.
- Effective Communication: Maintain explicit communication with stakeholders, analysts, and engineering teams during incidents.