1. Provide 24/7 support to Security Agencies for LI &
• DD.
2. Facilitate Lawful Interception as per process given by the DoT & amplified in Nodal Hand Book, including complete documentation.
3. Prepare and maintain up to date records/documentation for the following:
- a) CDR requests received (e-mail / fax / courier / post etc.).
- b) Summons received from court in connection with producing of CDR/SDR.
- c) Record/Register of Monitoring requests received.
- d) Destruction of old records.
- e) Maintain Register/Record of Authorized Nodal Officers/Authorized e-mail ids/Specimen signature of Security Agencies.
- f) Fortnightly letters to security agencies for reconciliation of monitoring requests.
- g) Event logs for any issues relating to LI System.
- h)
Contact list/Telephone numbers of Security Agencies/Significant Police Stations.
- Maintain & ensure CONFIDENTIALITY of the communication between Security/Government Agencies and the company.