? We're Hiring: L1 Service Desk Executive

? Location: Hyderabad, India

? Company: Teceze

Client - US based

? Employment Type: Permanent, Full-Time

? Openings: 30

? Qualification: UG/PG in Computer Science, IT, or a related field

? Experience: 0–1 Year | Freshers Welcome

? Salary: ₹15,000–₹20,000 per month

? Shift: Rotational shifts aligned with US business hours

? Interview Mode: Online

? Joining: Immediate joiners preferred

? Key Responsibilities

- Provide Level 1 support for basic IT-related issues.
- Assist users with hardware, software, Windows OS, and network troubleshooting.
- Record, track, and update incidents and service requests.
- Escalate unresolved issues to the appropriate support teams.
- Communicate professionally with users and provide timely updates.

? Required Skills





- Basic knowledge of networking and troubleshooting.
- Valuable English communication skills with strong clarity and sentence formation.
- Ability to explain information clearly and professionally.
- Good problem-solving and interpersonal skills.
- Willingness to learn and work in a team environment.

? How to Apply?

Interested candidates can share their updated resume at [email protected] along with their current location and joining availability.

? Note: Strong English communication and clarity are key requirements for this role.

Know someone who would be a good fit? Feel free to share this opportunity!

📌 Service Desk Executive (Hyderabad)
🏢 TECEZE
📍 Hyderabad