Department: Operations – KG H2H (Hospital to Home) -A UNIT OF KG HOSPITAL

Reporting To: Head of Operations / Senior Management

Job Purpose To manage end-to-end operations, ensuring productive workforce planning, patient service coordination, accurate reporting, resource utilisation and smooth day-to-day business operations.

Key Responsibilities

- Manage daily operations, duty rosters, staff deployment, attendance, replacements and shift coordination.
- Prepare and maintain patient summary reports, daily operational MIS, dashboards and management reports.
- Monitor patient status, service schedules, follow-ups, complaints and continuity of services.
- Coordinate with nursing teams, supervisors, patients, families and internal departments to ensure smooth service delivery.
- Track operational performance, staffing availability, resource utilisation and service turnaround time.
- Maintain operational documentation, records, compliance checklists and standard operating procedures.
- Identify operational gaps, resolve issues and implement process improvements.
- Monitor operational costs, productivity and resource allocation.




- Ensure timely escalation and closure of patient-related and operational concerns.
- Submit periodic performance reports and improvement recommendations to management.

Qualifications & Skills
- Bachelor’s degree in Healthcare Management, Hospital Administration, Business Administration or a related field.
- Relevant experience in healthcare or service operations management.
- Good knowledge of roster management, patient coordination, MIS reporting and team handling.
- Proficiency in MS Excel, Google Sheets and reporting dashboards.
- Strong communication, analytical, coordination and problem-solving skills.

Key Performance Indicators
- Roster accuracy and staff deployment efficiency.
- Patient summary report accuracy and timely submission.
- Service continuity and issue resolution.
- Operational reporting and documentation compliance.
- Resource utilisation, cost efficiency and process improvement.

Pay: ₹20,000.00 - ₹32,000.00 per month

Work Location: In person

📌 Senior Operations Executive (Coimbatore)
🏢 KG H2h
📍 Coimbatore