WE’RE HIRING Senior Administrator – Academy Operations & Front Desk

Location: Craft Music Academy, Kottur Gardens, Chennai – 600085

Salary: ₹22,000–₹30,000 per month (based on experience and qualifications)

Employment Type: Full-time

About Craft Music Academy

Craft Music Academy is an established and growing music education institute located in Kottur Gardens, Chennai.

We offer structured music education across various instruments and vocal disciplines, providing students with opportunities for examinations, performances, and musical development.

With a growing community of students and experienced faculty members, we are looking for a dedicated and experienced administrator to join our team and contribute to the smooth functioning of the academy.

Position Overview

We are seeking a professional, organised, and responsible Senior Administrator to oversee front desk operations and coordinate the academy’s daily administrative activities.

The ideal candidate should possess excellent communication skills, strong computer proficiency, attention to detail, and the ability to manage multiple responsibilities independently.

This role requires someone who is proactive, dependable, and capable of taking ownership of administrative operations.

The selected candidate will initially work closely with the management and progressively take greater responsibility for the academy’s day-to-day administration.

Key Responsibilities

1. Front Desk & Parent Communication

- Welcome students, parents, and visitors in a courteous and professional manner.
- Handle incoming calls, WhatsApp messages, emails, and enquiries.
- Provide accurate information regarding courses, schedules, fees, and academy policies.
- Maintain professional and timely communication with parents and students.
- Follow up on new enquiries, registrations, and student admissions.
- Address routine parent concerns and escalate important matters to management when necessary.

2. Student & Faculty Coordination

- Coordinate class schedules, trial sessions, and student registrations.
- Maintain accurate attendance records for students and faculty.
- Communicate schedule changes, cancellations, and rescheduled sessions.




- Coordinate with teachers regarding student progress, examinations, and other academic requirements.
- Follow up on student absences and class continuation.
- Ensure smooth communication between parents, faculty, and management.

3. Administrative & Data Management

- Maintain accurate and up-to-date student records using Microsoft Excel, Google Sheets, and academy management software.
- Manage student registrations, attendance records, fee information, and progress reports.
- Prepare regular administrative reports and maintain organised digital records.
- Ensure accuracy, confidentiality, and proper documentation of student information.
- Identify and correct discrepancies in records.
- Maintain an organised reception area and administrative workspace.

4. Fee Management & Follow-ups

- Maintain accurate records of student fee payments and outstanding balances.
- Send timely payment reminders and follow up on pending fees.
- Verify payment confirmations and update the relevant records.
- Coordinate with management regarding fee-related queries and discrepancies.

5. Daily Operations & Coordination

- Oversee the smooth functioning of daily front desk and administrative activities.
- Ensure students leave the premises only with their parents or authorised guardians, in accordance with academy safety policies.
- Coordinate administrative arrangements for examinations, workshops, and academy events.
- Maintain office supplies and coordinate with service providers when required.
- Identify operational issues and communicate them promptly to management.
- Take initiative to improve administrative efficiency and organisation.

Qualifications & Requirements

Essential Requirements

- Minimum 2–3 years of experience in administration, office coordination, front desk management, or a similar role.




- Excellent verbal and written communication skills in English and Tamil.
- Strong proficiency in Microsoft Excel, Google Sheets, email, and WhatsApp Business.
- Valuable organisational skills and strong attention to detail.
- Ability to manage multiple tasks and prioritise responsibilities effectively.
- Professional appearance, courteous behaviour, and a positive attitude.
- Ability to work independently with minimal supervision.
- Reliability, punctuality, and a strong sense of responsibility.

Preferred Qualifications

- Bachelor’s degree in any discipline.
- Previous experience in an educational institution, training centre, or service-oriented organisation.
- Experience using CRM or student management software.
- Experience coordinating staff schedules, maintaining records, and preparing reports.
- Prior experience handling customer enquiries and payment follow-ups.

Work Schedule Monday, Tuesday, Wednesday & Friday: 1:30 PM – 9:00 PM

Saturday & Sunday: 10:00 AM – 7:30 PM

Thursday: Weekly Holiday

What We Offer

- Competitive salary based on experience and skills.
- Qualified and supportive working workplace.
- Opportunities for learning and professional development.
- Opportunity to take ownership of administrative responsibilities.
- Long-term career growth within a growing educational institution.

Who We’re Looking For We are particularly interested in candidates who are organised, dependable, detail-oriented, and genuinely enjoy working with people.

The ideal candidate should be comfortable taking responsibility, solving day-to-day problems, and maintaining high standards of professionalism.

We are looking for someone who can grow with the academy and become a key member of our administrative team.

Job Type: Full-time

Pay: ₹22,000.00 - ₹30,000.00 per month

Application Question(s)

- Are you comfortable working on Saturdays and Sundays, with Thursday as your weekly holiday?
- Are you proficient in Microsoft Excel, including formulas, sorting, filtering, and data management?
- What is your expected monthly salary?

Experience:
- administration: 1 year (Preferred)

Language:
- English (Required)

Work Location: In person

📌 Senior Administrator (Kotturpuram)
🏢 Craft music academy
📍 Kotturpuram