Location: Vadodara, Gujarat (Work From Office)

Shift: US Night Shift (5:00 PM – 3:00 AM), Monday–Friday

Employment Type: Full-time

Department: Sales & Client Operations

About the RoleRank Me Now is seeking an experienced Sales & Operations Manager with a robust hospitality background to lead sales performance, oversee client operations, drive revenue growth, and ensure profitability and service excellence.

Key Responsibilities

- Lead the sales team to achieve outreach, conversion, and revenue targets.
- Manage client onboarding, service delivery, renewals, and account expansion.
- Handle client escalations and build relationships with hotel owners and General Managers.
- Monitor P&L;, service margins, operational costs, and team productivity.
- Develop SOPs, dashboards, and workflows to improve efficiency.
- Support pricing, commercial strategy, and business growth initiatives.
- Coach team members and monitor sales and operational performance.

Requirements




- 5+ years of relevant hospitality experience, including 2+ years in management.
- Experience in hotel operations, hotel sales, revenue management, or hospitality technology.
- Knowledge of hotel revenue metrics (ADR, RevPAR, occupancy), OTA channels, rate parity, and online reputation management.
- Experience managing sales, operations, or client-facing teams.
- Understanding of P&L;, profitability, and capacity planning.
- Excellent English communication, client management, and problem-solving skills.
- Proficiency in CRM systems, Excel/Google Sheets, and reporting tools.

Preferred: Experience with hotel PMS/RMS, channel managers, reputation-management platforms, SaaS, or the U.S. hotel market. What You Will OwnSales performance, client delivery, profitability, strategic relationships, team development, and process improvement.

📌 Sales & Ops Manager- Hospitality/Hotels (Vadodara)
🏢 Siox Global
📍 Vadodara