About Spazay

Spazay is a young, growing turnkey interior design company creating spaces with personality and purpose. We bring design and execution together to turn our client's individual tastes, everyday needs and ambitious ideas into spaces that feel distinctly theirs. We’re building our next phase of growth—and looking for people who take initiative, own their results and help us win more business.

About the Role

Role: Sales & Client Relations Manager

Location: Gurgaon/Delhi-NCR (Mode of work: In Office)

About the Job:

We’re looking for a proactive, target-driven sales qualified who can create opportunities, convert enquiries and close business.

You will own the entire sales funnel—from prospecting and consultation to negotiation, booking and initial payment collection—and remain the client’s relationship contact after the sale. Success requires persistent follow-up, confident commercial conversations and accountability for monthly revenue, booking and conversion targets.

Key Responsibilities

- Drive sales and closures: Own the end-to-end sales cycle, move qualified opportunities towards a decision and achieve agreed monthly targets.
- Generate new business: Build opportunities through outbound outreach, networking, referrals and collaborations with brokers, developers and complementary businesses.
- Manage the pipeline: Qualify leads, prioritise opportunities, re-engage dormant prospects and maintain realistic closure forecasts.
- Lead consultations and perform initial site visits independently: Understand client aspirations, requirements and budgets. Discuss design direction, materials and scope, obtaining technical input where needed.
- Negotiate and handle objections: Present value clearly, address concerns about pricing and scope,



ask for the sale and close within approved commercial terms.
- Ensure proposal accuracy: Check figures, inclusions, exclusions and payment terms. Obtain approval and document any discounts, exceptions or additional commitments before promising them. Prior knowledge of estimation in interior fit-outs is necessary.
- Maintain CRM discipline: Record client interactions, objections, decisions and commitments on the same working day, with clear next actions and follow-up dates.
- Deliver complete handovers: Provide the project designer with the client brief, approved scope, payment status and all sales-stage commitments.
- Own client relationships: Handle concerns and difficult conversations professionally, coordinate with designers and project managers, and follow through to resolution.
- Grow referrals and repeat business: Nurture client relationships, actively seek introductions and convert them into new opportunities.

What We’re Looking For
- A graduate in Interior Design, Architecture or related streams is mandatory.
- 3–4 years of target-driven sales or business-development experience, with evidence of achieving targets and independently closing business.
- Excellent PowerPoint skills, with the ability to create visually compelling sales pitch presentations and skilld to prepare accurate, detailed interior project estimates, are a must.




- A past experience in interior design sales, luxury residential real estate, premium furniture, modular kitchens, luxury retail or related high-value lifestyle products and services is a must.
- Proven ability in high-value B2C consultative selling—understanding discerning clients, presenting tailored solutions and managing considered purchase decisions.
- Experience generating business independently through prospecting, referrals, networking or collaborations.
- Strong negotiation and objection-handling skills, with the confidence to ask for a decision and handle rejection constructively.
- Excellent verbal and written communication, numerical accuracy and disciplined CRM usage.
- Ability to manage multiple opportunities and coordinate effectively with clients, designers and project managers.
- High ownership: you follow through without repeated reminders and take responsibility for difficult conversations.
- Willingness to independently drive initial client site visits and business-development meetings.

An interior design qualification or relevant interiors industry experience is mandatory. Candidates from luxury or real estate sales should demonstrate an aptitude for learning materials, finishes, scope and budget considerations.

What Success Looks Like

- Consistently achieving agreed revenue, booking, conversion and initial collection targets.
- Building a healthy pipeline that includes self-generated opportunities.
- Generating referrals, repeat business and qualified leads through collaborations.
- Maintaining timely follow-ups, accurate records and realistic client commitments.
- Ensuring smooth project handovers and dependable resolution of client concerns.

📌 Sales Lead (Gurugram)
🏢 Spazay
📍 Gurugram