Manage and process retail and project sales orders through Zoho CRM, Zoho Books, and Zoho Inventory, ensuring accurate order creation and lifecycle completion.

- Review and validate sales orders created by the sales team and independently create orders in the ERP system.

- Coordinate with the accounts team to initiate Proforma Invoices (PI) and ensure smooth financial documentation.

- Handle client inquiries regarding product availability, specifications, and order status, ensuring timely responses and customer satisfaction.

- Provide operational support to the sales team by resolving system, order, and product-related queries.

- Track and close the sales cycle in ERP systems, ensuring accurate documentation and order completion.

- Collaborate closely with the logistics team for stock monitoring and material dispatch coordination.

- Conduct quarterly sales reporting and analysis, identifying trends and supporting sales forecasting.

- Monitor product version upgrades

📌 Sales Coordinator (Pune)
🏢 Discreet Solutions
📍 Pune