We are looking for a proactive and organized Sales Coordinator with 1–3 years of experience in sales coordination and hands-on experience working on IndiaMART. The candidate will be responsible for handling inquiries, coordinating with customers, following up on leads, and supporting the sales team in achieving business targets.
Key Responsibilities
- Handle and manage leads received through IndiaMART.
- Respond to customer inquiries promptly and professionally.
- Follow up with potential customers through calls, emails, and WhatsApp.
- Coordinate with the sales team for quotations, orders, and customer requirements.
- Maintain and update lead details, customer databases, and sales reports.
- Track inquiries and convert potential leads into sales opportunities.
- Ensure timely follow-ups with existing and prospective customers.
- Coordinate with internal departments for order processing and delivery updates.
- Maintain solid customer relationships and ensure customer satisfaction.
Required Skills & Qualifications
- 1–3 years of experience in sales coordination, sales support, or a similar role.
- Mandatory: Hands-on experience using IndiaMART for lead generation and inquiry management.
- Good communication and interpersonal skills.
- Basic knowledge of MS Excel, MS Word, and email handling.
- Solid follow-up, organizational, and multitasking abilities.
- Customer-focused attitude with a proactive approach to work.
Preferred Candidate A motivated candidate who has practical experience handling IndiaMART inquiries, managing leads, coordinating with customers, and supporting the sales team in daily operations.