Job Summary

We are looking for a responsible and customer-focused Restaurant Supervisor to oversee daily restaurant service operations, supervise service staff, maintain food and hygiene standards, and ensure excellent guest satisfaction. The candidate will coordinate with the kitchen and management teams to ensure efficient service, smooth operations, and compliance with restaurant standards.

Key Responsibilities

- Supervise daily restaurant operations and ensure smooth food and beverage service.

- Allocate duties to waiters, stewards, captains, and other service staff.

- Monitor staff attendance, grooming, punctuality, discipline, and performance.

- Welcome guests and ensure professional and courteous customer service.

- Monitor table setup, order taking, food delivery, and table clearing.

- Coordinate with the kitchen team to ensure timely and accurate order preparation.

- Handle customer enquiries, feedback, and complaints professionally.

- Ensure dining areas, service stations, and restaurant equipment remain clean and organized.

- Monitor food presentation and service standards throughout operating hours.

- Ensure compliance with hygiene, sanitation, food safety, and restaurant SOPs.

- Assist with restaurant opening and closing procedures.

- Monitor table allocation, reservations, and guest flow during peak hours.

- Support billing, POS operations, cash handling, and daily sales reconciliation when required.

- Monitor inventory of service items, crockery, cutlery, glassware, and consumables.

- Report shortages, breakages, maintenance issues, and operational concerns to management.

- Train new employees on service procedures, menu knowledge, and guest-handling standards.





- Encourage upselling and promote menu specials to improve sales.

- Coordinate with the Restaurant Manager to achieve operational and customer-satisfaction goals.

- Assist in staff scheduling, shift planning, and daily operational reporting.

- Ensure guests receive prompt service and a positive dining experience.

Requirements

- 12th pass, graduate, or Diploma in Hotel Management/Hospitality preferred.

- 2–4 years of experience in restaurant, hotel, café, or food and beverage operations.

- Previous experience as a Restaurant Supervisor, Service Supervisor, or Restaurant Captain preferred.

- Good knowledge of restaurant service procedures and guest handling.

- Basic knowledge of POS billing, cash handling, and inventory management.

- Strong communication, leadership, and team-coordination skills.

- Ability to manage staff and resolve customer issues effectively.

- Knowledge of food safety, hygiene, and sanitation standards.

- Professional grooming and a customer-focused attitude.

- Willingness to work flexible shifts, weekends, and holidays.

Key Skills

- Restaurant Operations

- Food &
- Beverage Service

- Staff Supervision

- Team Management

- Guest Relationship Management

- Customer Service

- Table Service &

- Setup

- Order Coordination

- Kitchen Coordination

- Staff Training

- Shift Management

- POS &

- Billing

- Cash Handling

- Inventory Management

- Food Safety &

- Hygiene

- Complaint Resolution

- Upselling &

- Cross-Selling

- SOP Implementation

- Communication Skills

- Leadership Skills

- Problem Solving

- Time ManagementProfessionalism

- Punctuality

- Team Collaboration

Pay: ₹22,000.00 - ₹30,000.00 per month

Advantages

- Provident Fund

Work Location: In person

📌 Restaurant Supervisor (Nashik)
🏢 QTONET PRIVATE
📍 Nashik