Regional Operations Head Coastal Karnataka / North Karnataka

Location: Mangalore/ Hubali (Base Location)

Work Days: 6 days (WFO)

Experience: 8+ Yrs

Industry: Retail, E-Com, Quick Com or Food FMCG

Role: The role will own the end-to-end P&L; for the region while ensuring consistent execution of business strategies and operational standards.

Key Responsibilities

- Own the complete P&L; for the coastal Karnataka region.
- Lead operations for 56 - 80 supermarkets, delivering an annual business of approximately 130-190 Crore.
- Drive sales growth, profitability, and productivity through strong operational execution.
- Ensure achievement of key business metrics including sales, EBITDA, shrinkage, inventory health, availability, and customer satisfaction.
- Improve store productivity through effective manpower planning, cost optimization, and process improvements.
- Drive merchandising execution, assortment compliance, pricing accuracy, and promotional effectiveness.
- Ensure superior customer experience by maintaining high standards of service, store hygiene, and visual merchandising.
- Build and develop high-performing Area Managers and Store Managers through coaching, performance management, and succession planning.




- Monitor regional KPIs and initiate corrective actions to consistently achieve business objectives.
- Collaborate with Supply Chain, Buying & Merchandising, HR, Finance, Marketing, and other support functions to improve business performance.
- Ensure adherence to SOPs, statutory compliance, audit requirements, and loss prevention measures.
- Drive operational excellence and continuous improvement initiatives across the region.

Desired Candidate Profile

- 10+ years of experience in retail operations with a leading retail, grocery, QSR, or consumer business.
- Proven experience managing multi-store operations with ownership of regional P&L;.
- Experience managing 40+ stores with annual business responsibility of 100 Crore or more will be an added advantage.
- Robust understanding of store operations, merchandising, inventory management, sales planning, and customer experience.
- Demonstrated ability to lead large cross-functional teams and deliver consistent business results.
- Strong analytical, commercial, and problem-solving skills.
- Excellent stakeholder management and leadership capabilities.

Qualification:

- Bachelor's degree is mandatory.
- MBA or Postgraduate qualification from Tier 1-2 B-School Or BTech

If interested share your cv at [email protected]

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