Job Overview

A Front Desk Representative serves as the first point of contact for visitors, clients, and employees. They play a crucial role in ensuring smooth operations by handling administrative tasks, customer service, and communication duties.

Key Responsibilities

 Reception & Customer Service – Greet visitors, answer calls/emails, provide information, and assist guests.

 Administrative Support – Manage scheduling, data entry, mail handling, and office tasks.

 Security & Office Management – Monitor visitor access, maintain records, and ensure front desk organization.

 Customer Complaint Handling – Address concerns, provide solutions, and escalate issues when needed.

 Coordination & Communication – Liaise between departments, relay messages,



and assist with event planning.

Key Skills

 Excellent verbal and written communication skills.

 Strong organizational and multitasking abilities.

 Proficiency in office software (e.g., MS Office, Google Suite).

 Customer service-oriented with a polite and professional attitude.

 Ability to handle high-pressure situations calmly and efficiently.

Job Types: Full-time, Permanent

Pay: ₹30,000.00 - ₹35,000.00 per month

Advantages

- Food provided
- Health insurance
- Paid sick time
- Provident Fund

Work Location: In person

📌 Receptionist / Front Desk Executive (Gurugram)
🏢 Airava Interior Industry
📍 Gurugram