Job Responsibilities

- Interpretation and implementation of quality assurance initiatives as per JCI/NABH standards
- Development and implementation of departmental policies and Procedures, as per JCI/NABH norms
- To ensure compliance and continual improvement by undertaking audits such as facility and documentation audits
- Adopting an approach to Quality improvement that includes planning the process for improvement, setting priorities for improvement, assessing Quality systematically, implementing improvement activities based on assessment, and maintaining achieved improvements
- Ensure ongoing documentation of mandatory requirements by JCI and NABH
- Reviews incoming incident reports for completion and accuracy and flags for follow up
- Ensure that meeting calendars of all committees are made and conducted
- To co-ordinate with head of quality to generate minutes of meeting and ensure closure




- To co-ordinate for internal audits for various departmentS
- Compile and analyze data of various KPIs
- Ensure compliance to medical records ongoing basis
- To co-ordinate with head of quality for implementation of various quality improvement tools such as RCA, FMEA, etc
- To have thorough understanding of standard operating procedures
- To keep track of all mandatory training related to quality and safety
- To facilitate annual mock drills
- Hazardous materials management and data management
- Coordinated and design various forms and formats
- Any other duties assigned by the reporting manager

Experience and industry preference

- JCI and or NABH accreditation survey experience as a core quality team member is required
- At least Five to Nine years of experience in a tertiary care hospital

📌 Quality Manager (Gurugram)
🏢 Medanta
📍 Gurugram