KRA

1. Overall quality management for incoming, in-process, and final inspection;

2. Customer quality performance and complaint resolution;

3. Reduction of internal rejection and process variation;

4. Implementation and sustenance of ISO systems (9001);

5. Supplier quality development and vendor performance monitoring;

6. Team capability building and quality culture development

KPI

1. Customer rejection PPM;

2. Customer complaint closure time (days);

3. Internal rejection %;

4. Audit compliance score (%);

5. Supplier rejection % / vendor PPM;

6. First Pass Yield (FPY %)Competencies- Behavioral

7. Leadership & team development;

8. Ownership of customer quality;

9. Analytical thinking & problem solving;

10. Attention to detail & discipline;

11. Cross-functional communication;

12. Continuous improvement mindsetCompetencies-

Technical

1. Robust knowledge of quality systems (ISO 9001, PPAP, APQP, control plans);

13. Root cause analysis (8D, Why-Why, Fishbone);

14. Measurement systems & inspection techniques;

15. Statistical tools (SPC, Cp/Cpk);

16. Supplier quality management;

17. Quality documentation & audit handling

Pay: ₹300,000.00 - ₹500,000.00 per year

Work Location: In person

📌 Quality Engineer (Bengaluru)
🏢 ResolenT Management Services
📍 Bengaluru