Quality Analyst - Voice Advance Kolkata Onsite MNC limited positions

Quality Analyst - Voice Advance Kolkata Onsite MNC limited positions

14 Oct
|
Gratitude India
|
Kolkata

14 Oct

Gratitude India

Kolkata

3–6 yrs international voice customer service with 1–2 yrs dedicated Quality Analyst experience. Expertise in call monitoring, quality scoring, calibration, RCA, compliance, coaching, escalations

Required Candidate profile

Skills

retention and billing queries. Utilities, CRM, Excel and reporting skills preferred.

Perks and advantages

PF, Insurance Leave encashment

📌 Quality Analyst - Voice Advance Kolkata Onsite MNC limited positions
🏢 Gratitude India
📍 Kolkata

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