We are rebuilding a large enterprise operations platform. The Product Analyst Intern will work closely with the Product Manager across documentation, requirement analysis and internal research through the specification and validation phase.
The work is mostly about understanding how a complex process works, writing it down clearly, and spotting where the existing documentation is incomplete or contradicts itself. Good fit for someone who reads carefully, writes cleanly and likes getting to the bottom of how something actually works.
Key Responsibilities
Documentation
- Draft and maintain product documentation — process flows, requirement breakdowns, configuration guides, release and change notes
- Convert workshop discussions and stakeholder inputs into structured written requirements
- Keep the document set current and version-controlled as decisions change
Requirement analysis
- Review business requirement documents for gaps, contradictions and outdated references; maintain an open-items register with proposed resolutions
- Map existing process rules and workflows and identify where they diverge from the documented standard
- Prepare test scenarios and validation checklists from existing specifications
Internal research
- Work with operations and client-facing teams to understand how the current process actually runs, and write up the findings
- Trace how specific cases and exceptions are handled today to surface undocumented behaviour Analysis
- Work with operational datasets and configuration workbooks to reconcile inconsistencies and support requirement decisions with evidence
Support to the Product Manager
- Day-to-day BAU — meeting notes and action tracking, stakeholder follow-ups, status updates, query logs and quick turnaround asks
Required skills
- Strong written communication — able to explain a complex process simply and precisely
- Strong reading comprehension for long business documents
- Structured thinking and high attention to detail
- Working knowledge of Excel and comfort with documentation tools (Word, Confluence or similar) • Pursuing or recently completed a degree in engineering, business, economics, statistics or a related field
Valuable to Have
- Python (pandas) or SQL for basic data work
- Exposure to business process documentation, workflow tools or rule-based systems
- Familiarity with a high-volume operations or compliance environment
What you will get
- Direct exposure to how a large enterprise product is specified, validated and built
- Ownership of independent deliverables alongside hands-on support work
- Regular feedback and a portfolio of documentation and research work at the end