Location- Gurgaon

Skills Required

● Graduate in any discipline; relevant experience in Sales Support, Process Coordination, Sales Operations, or MIS will be preferred.

● Proven experience as a Process Coordinator, Sales Support, Sales Operations Executive, or in a similar role.

● Proficiency in MS Excel, Word, PowerPoint, Google Sheets, FMS, and other process management tools.

● Strong follow-up and coordination skills with the ability to work effectively with multiple stakeholders.

● Excellent organizational and time-management skills with the ability to prioritize and manage multiple tasks.

● Good analytical and problem-solving skills with a strong attention to detail.

● Understanding of process improvement, SOPs, workflow management, and KPI tracking.

● Valuable communication and interpersonal skills.

● Ability to identify process gaps and take proactive action to ensure timely resolution.

KRAs

● Coordinate and monitor the end-to-end sales process to ensure smooth and timely execution of activities.

● Maintain and regularly update FMS, Google Sheets, Excel trackers, and other process management tools to ensure accurate and up-to-date sales data.

● Follow up with the sales team and relevant stakeholders on pending leads, quotations, proposals, customer requirements, and other sales-related activities.

● Track sales process KPIs and performance metrics, prepare regular MIS reports, and highlight gaps or delays to management.

● Review existing sales processes and identify opportunities to improve efficiency, productivity,



and overall process effectiveness.

● Ensure proper adherence to defined sales processes, SOPs, workflows, and timelines across the team.

● Coordinate with internal teams to resolve process-related issues and ensure smooth flow of information and activities.

● Address queries from process users and provide necessary support and guidance regarding sales procedures, tools, and workflows.

● Identify bottlenecks, delays, or deviations in the sales process and coordinate with concerned teams for timely resolution.

● Assist in implementing process improvement initiatives and ensure their effective execution within defined timelines.

● Prepare training documents, process guides, videos, and conduct training sessions for sales team members whenever required.

● Ensure timely completion of assigned sales process activities and maintain proper records for reporting and audit purposes.

● Perform any other process coordination and sales support activities as assigned by the management.

Pay: ₹20,000.00 - ₹25,000.00 per month

Benefits

- Cell phone reimbursement
- Flexible schedule

Application Question(s):
- What is your current CTC in Lacs per annum?
- What is your expected CTC in Lacs per annum?
- What is your notice period?
- Please select the city you are currently residing or willing to relocate to.

Education:
- Bachelor's (Required)

Experience:
- process coordinator: 1 year (Required)
- client handling: 1 year (Required)
- follow-ups: 1 year (Required)

Language:
- English (Required)

Work Location: In person

📌 Process Coordinator (Gurugram)
🏢 Onnsynex Ventures
📍 Gurugram