We are looking for a smart, proactive, and responsible Manager to oversee day-to-day operations, coordinate with employees, and manage client relationships in our IT company.

The ideal candidate should have excellent communication and organizational skills, a practical approach to problem-solving, and the ability to work both hard and smart. The candidate must be capable of taking ownership, managing people effectively, ensuring timely task completion, and maintaining good relationships with clients.

Key Responsibilities

Day-to-Day Operations

- Oversee daily business activities and ensure smooth operations.
- Plan, organize, and monitor tasks to ensure timely completion.
- Follow up on pending activities and ensure commitments are met.
- Identify operational issues, find practical solutions, and improve work processes.
- Prepare regular progress updates and reports for management.
- Take initiative and handle operational challenges with minimal supervision.

Employee Management

- Coordinate with employees and ensure clarity on assigned tasks and responsibilities.
- Monitor task progress, productivity, work quality, and deadlines.
- Follow up on pending work and ensure accountability.
- Support employees in resolving work-related issues and challenges.
- Maintain effective communication, teamwork, and professional discipline.
- Identify performance gaps and bring important concerns to management's attention.

Client Coordination & Relationship Management

- Communicate with clients professionally and understand their requirements.
- Coordinate with internal teams to ensure timely delivery of client commitments.
- Follow up on client requests, issues, feedback, and pending activities.
- Keep clients informed about progress, delays, and resolutions.




- Handle client concerns professionally and work towards maintaining long-term relationships.
- Ensure effective coordination between clients, employees, and management.

Required Qualifications & Skills

- MBA in Finance and HR.
- Excellent verbal and written communication skills.
- Strong organizational, coordination, and follow-up skills.
- Good leadership and people-management abilities.
- Smart, proactive, self-motivated, and solution-oriented mindset.
- Ability to manage multiple tasks and prioritize effectively.
- Good decision-making and problem-solving skills.
- Comfortable using computers, email, spreadsheets, and business communication tools.
- Ability to work independently and take responsibility for results.

What We Expect

- A strong sense of ownership and accountability.
- Willingness to work hard and smart to achieve company goals.
- Ability to take initiative rather than wait for instructions.
- Focus on results, quality, productivity, and timely delivery.
- Professional handling of employees, clients, and challenging situations.
- Ability to identify problems early and take appropriate action.
- Commitment to continuous improvement and the overall growth of the company.

Work Setting

- Hybrid work arrangement combining office and work-from-home flexibility.
- Opportunity to work closely with management, employees, and clients.
- A dynamic IT environment that values responsibility, initiative, teamwork, and results.

How to Apply Interested candidates may share their updated CV along with their current location, relevant experience, expected salary, and notice period.

Pay: ₹25,000.00 - ₹30,000.00 per month

Benefits

- Cell phone reimbursement
- Paid sick time
- Work from home

Work Location: Hybrid remote in Calicut, Kerala

📌 Operations Manager (Kozhikode)
🏢 Skaktech
📍 Kozhikode