About the job

Location: Porur, Chennai

Job Title: Operation Manager

Work Experience: 5+ years

Able to commence immediately

About Fizix Innovation Labs

FIZIX Innovation Labs is a technology-based R&D; company in Chennai specializing in innovative software and electronics solutions across various industries. Leveraging its proprietary technology, the company develops highly effective and sustainable products for renewable, and general electronics applications. We are a small but agile team of engineers and designers focused on delivering custom electronics solutions tailored to diverse client requirements.

Roles & Responsibilities The Business Operations Manager is responsible for overseeing and optimizing the company's operational processes. This role involves managing resources, developing strategies to improve efficiency, and ensuring that the team work cohesively towards the organization's goals. The Business Operations Manager will work to implement best practices, resolve operational issues, and drive continuous improvement.

Key Responsibilities:

- Operational Strategy:

· Develop and implement operational strategies that align with the company's goals.

· Identify opportunities for process improvements and cost savings.

- Process Management:

· Oversee day-to-day operations to ensure that business functions are efficient and effective.

· Streamline workflows to improve productivity and reduce operational costs.

· Monitor and analyze operational metrics to ensure targets are met.

- Resource Allocation:

· Manage resources, including personnel, equipment, and budgets, to maximize operational efficiency.

· Coordinate with department heads to ensure optimal allocation of resources

- Team Leadership:

· Lead and mentor operations teams, providing guidance and support to achieve department goals.

· Foster a culture of continuous improvement and accountability.

- Project Management:

· Plan, execute, and oversee projects aimed at improving business operations.





· Ensure projects are completed on time, within budget, and meet quality standards.

- Cross-Functional Collaboration:

· Work closely with other members and associates in such areas as Finance, HR, Sales, and IT to ensure seamless operations.

· Act as a liaison to resolve issues and improve communication.

- Compliance and Risk Management:

· Ensure that all operations comply with company policies, regulations, and legal requirements.

· Identify and mitigate operational risks.

- Reporting and Analysis:

· Prepare and present regular reports on operational performance to management.

· Use data-driven insights to recommend and implement improvements.

- Vendor and Supplier Management:

· Manage relationships with vendors and suppliers to ensure quality and cost-effectiveness.

· Negotiate contracts and agreements to benefit the company.

· Oversee customer service operations to ensure a high level of customer satisfaction.

· Implement systems to handle customer feedback and improve service delivery.

Qualifications

Education: Bachelor’s degree in business administration, Operations Management, or a related field. A master’s degree or MBA is an advantage.

Experience: min 5 years of experience in operations management.

Skills

· Strong analytical and problem-solving abilities.

· Customer Service and Satisfaction.

· Excellent leadership and team management skills.

· Proficient in project management methodologies.

· Ability to work under pressure and manage multiple tasks simultaneously.

· Knowledge of business software and tools (e.g., ERP, CRM).

· Strong communication and interpersonal skills.

· Certifications: Relevant certifications such as PMP (Project Management Professional), Six Sigma, or Lean Management are advantageous.

Requirements

· Minimum 5 years of experience handling start-up operations activities.

· Should be fluent in English.

· Ability to work on-site in Chennai and adapt to a fast-paced, innovation-focused environment.

· Able to commence work immediately.

📌 Operations Manager (Chennai)
🏢 FIZIX Innovation Labs
📍 Chennai