Project Role : Operations Engineer

Project Role Description : Support the operations and/or manage delivery for production systems and services based on operational requirements and service agreement.

Must have skills : Kubernetes

Good to have skills : NA

Minimum 7.5 Year(s) Of Experience Is Required

Educational Qualification : 15 years full time education

Summary

As an Operations Engineer, a typical day involves overseeing the smooth functioning of production systems and services, ensuring they meet operational requirements and service agreements. This role requires continuous monitoring, managing incident responses, and coordinating with various teams to maintain system reliability and performance. The position demands proactive identification of potential issues and efficient handling of service delivery to support business continuity and operational excellence.

Job Title: Amazon EKS SME

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We are looking for a Senior Amazon EKS SME to support and enhance our enterprise Kubernetes platform on AWS. The ideal candidate will have deep expertise in EKS, Kubernetes administration, cloud-native technologies, automation, and production support.In addition to performing regular support duties, the Shift Lead will oversee service level adherence, maintain team accountability, and serve as the primary point of contact for the team during critical situations.

Key Responsibilities-

Manage and support Amazon EKS clusters across Production and Non-Production environments.

Perform cluster upgrades, patching, troubleshooting, and lifecycle management.

Lead L3/L4 support, incident resolution, and root cause analysis.

Drive infrastructure automation using Terraform, GitHub, Jenkins, and scripting.

Design, deploy, manage, and optimize Amazon EKS clusters across Production and Non-Production environments.

Perform cluster provisioning, upgrades, patching,



configuration management, and lifecycle management.

Manage node groups, autoscaling, capacity planning, and cluster performance optimization.

Troubleshoot complex Kubernetes issues involving networking, storage, DNS, ingress, and application deployments.

Collaborate with cross-functional teams to integrate cloud solutions with existing systems.

Provide support and guidance to team members.

Handle escalations promptly and effectively.

Perform regular maintenance and updates to prevent downtime.

Create and maintain technical documentation and guides.

Analyze system performance and implement improvements.

Maintain high-quality standards in all operations.

Technical Experience-

Robust work experience on public cloud services mainly on Amazon EKS and Kubernetes along with ECS, EC2, VPC, IAM, EFS, EBS, ALB/NLB, Route53, CloudWatch

Networking, scaling, messaging, and other IaaS and basic idea of PaaS Services.

Any one Cloud Certification would be preferred like AWS Sysops Admin, AWS Cloud Architect – Associate/Professional

Possess good knowledge on CI/CD tools like GitHub and Jenkins.

Should have hands-on experience in Windows / Linux server basic administration.

Valuable hand-on with Terraform/Ansible.

Linux Administration and Shell/Python scripting

Experience in troubleshooting complex containerized workloads

Good to have knowledge in Azure Cloud.

Professional Attributes-

Good verbal and written communication skills to connect with customers at varying levels of the organization.

Ability to operate independently and make decisions with little direct supervision.

Shift Details

- Flexible to work in 24/7 shift.
- RTO- 3 days office presence

Additional Information
- The candidate should have minimum 7.5 years of experience in Kubernetes.
- This position is based at our Pune office.
- A 15 years full time education is required.

📌 Operations Engineer (Pune)
🏢 Accenture in India
📍 Pune