HCLTech is hiring for Freshers || Voice Process - Chennai
Location: Chennai
Experience: Freshers (0-1 Year)
Employment Type: Full-Time
Shift : US Shift (Night Shift)
Customer Service Associate - Fresher
SKILLS AND COMPETENCIES
- Strong verbal and written communication skills
- Ability to resolve customer queries in the first point of contact.
- Focus on delivering a positive customer experience
- Should be professional, courteous, friendly, and empathetic
- Should possess active listening skills.
- Ability to multi -task.
- Capable of handling fast-paced, cutting-edge, and constantly changing environment
- Should be a team player.
- Ability to contribute to the process through improvement ideas.
- Willingness to work in shifts if required.
- Basic knowledge of MS Office applications, especially Excel and Outlook.
Educational Qualifications:
- Bachelor's degree in any discipline is preferred(Arts & Science)2024-2026 Passed out.
- B.E/ B.Tech, MCA & MSC(IT) are not eligible to apply.
Key Competencies
- Customer Focus
- Communication Skills
- Team Collaboration
- Attention to Detail
- Time Management
- Problem Solving
- Adaptability
You can also refer your friends for this role.
Interested candidate kindly register the below link Fresher Voice – Fill out form
📌 Openings for Freshers || Voice Process - Chennai
🏢 HCLTech
📍 Chennai
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