- Nurse Hand-Holding & Support
- Provide continuous guidance and mentoring to home care nurses
- Act as the first point of contact for nurses for clinical and operational issues
- Support new nurses during onboarding, first shifts, and critical cases
- Ensure nurses follow care plans, SOPs, and clinical protocols
- Motivate and retain nurses through regular engagement
- Site Visits & Field Supervision
- Conduct regular home visits for:
- New patient onboarding
- Old patients visit 5 days once
- Critical or high-dependency patients (Everyday Visit)
- Quality audits and compliance checks
Verify
- Proper nursing procedures
- Grooming Standards at home
- Patient record maintenance
- Address on-site issues and resolve concerns immediately and record it day to day basis.
- Shift Planning & Coverage Management
Monitor
- Day / Night / Stay nursing shifts
- Nurse rotation and replacements
- Ensure 100% shift coverage with zero service disruption
- Manage emergency replacements in case of: