Company Description The Fintech Association for Consumer Empowerment (FACE) is a non-profit industry association and RBI-recognised Self-Regulatory Organisation in the FinTech sector (SRO-FT). FinTech companies come together at FACE to advance consumer-centric digital financial services that are safe, suitable and transparent and deliver positive outcomes for society and the economy. FACE works across member engagement, policy and knowledge initiatives, partnerships, responsible industry development and stakeholder engagement to support a trusted and sustainable FinTech ecosystem.

Role Description The Manager – Partnerships, Communications & Marketing is a Mumbai-based role supporting FACE’s partnership and stakeholder engagement as well as its external-facing communications, marketing and event engagement. The position will serve as a key interface with FACE members and coordinate engagement with founders, chief executives, business leaders and functional heads.

Responsibilities include building institutional and ecosystem partnerships, developing partnership concepts and engagement plans, maintaining stakeholder pipelines and coordinating member and partner initiatives. The role will also support communication planning, content development, campaigns, branding and engagement for events, webinars, roundtables, workshops, conferences and member meetings. The position involves regular interaction with members, institutional and knowledge partners, speakers, agencies, designers, vendors and other stakeholders.





Qualifications

- Bachelor’s or master’s degree in communications, marketing, media, journalism, public relations, business administration, public policy or a related discipline.
- Four to six years of relevant experience, including demonstrated hands-on experience in communications and marketing.
- Experience in partnerships, stakeholder engagement, member engagement or institutional relations is strongly preferred.
- Strong stakeholder-management skills and the confidence to work effectively with founders, chief executives, senior leaders, partners and internal teams.
- Excellent writing, editing, documentation and presentation skills, with experience planning campaigns and managing digital channels, content calendars and external-facing communication workflows.
- Proficiency in Microsoft Office, particularly Word, PowerPoint and Excel, and comfort with digital communication and marketing tools.
- Experience coordinating webinars, roundtables, conferences or other professional events would be an advantage.
- Working knowledge of design tools such as Canva, Adobe Creative Suite, Figma or similar platforms would be an advantage.
- Experience in FinTech, financial services, BFSI, an industry association, a policy-facing organisation or another knowledge-led institution would be an advantage.
- Highly organised, self-driven, cooperative and adaptable, with strong attention to detail and the ability to manage multiple priorities and deadlines.

📌 Manager – Partnerships, Communications & Marketing (FinTech/BFSI) (Mumbai)
🏢 Fintech Association for Consumer Empowerment (FACE)
📍 Mumbai