Manager Customer Service Presales (Bengaluru)

Manager Customer Service Presales (Bengaluru)

14 Oct
|
Golden Opportunities
|
Bengaluru

14 Oct

Golden Opportunities

Bengaluru

Candidate Specification: 7+ years overall, Relevant 7+ years

Candidate Location: Pan India

Education and Certification: Any Graduation

:

- Lead presales activities, including responding to RFPs/RFIs, preparing proposals, and conducting client presentations.
- Develop solution architectures and technical roadmaps tailored to client needs.
- Collaborate with sales teams to define go-to-market strategies and value propositions.
- Conduct competitive analysis and market research to refine solutions.
- Provide industry-specific consulting across BFSI, Retail, Manufacturing, Healthcare, or other domains.
- Analyse business challenges and recommend digital transformation strategies.
- Work closely with clients to define business requirements and translate them intotechnical solutions.
- Drive process optimization and automation initiatives using emerging technologies.
- Act as a trusted advisor to clients,



ensuring alignment between business goals andtechnology solutions.
- Collaborate with delivery teams to ensure seamless execution of proposed solutions.

Key technical skills:

- 8-15 years of experience in presales, solutions consulting, or domain consulting.
- Strong expertise in solution architecture, business analysis, and consulting methodologies.
- Experience in cloud, AI/ML, automation, and digital transformation solutions.
- Preferred knowledge of industry-leading tools and platforms (e.g., AWS, Azure,Salesforce, SAP, ServiceNow).
- Excellent communication, presentation, and stakeholder management skills.
- Ability to work in a quick-paced, client-facing environment.

📌 Manager Customer Service Presales (Bengaluru)
🏢 Golden Opportunities
📍 Bengaluru

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