Roles & Responsibilities

Monitor and manage daily batch processing activities in Mainframe production environments.

- Analyze and resolve batch job failures, abends, and scheduling issues within agreed SLA timelines.
- Perform job restarts, reruns, and recovery activities using Control-M, CA7, ESP, or equivalent schedulers.
- Review JCL, SYSOUT, and spool outputs to identify root causes and implement fixes.
- Coordinate with application, database, infrastructure, and business teams during critical production incidents.
- Ensure successful execution of end-of-day, end-of-month, and critical business batch cycles.
- Raise, track, and resolve incidents and change requests through ServiceNow.
- Conduct trend analysis on recurring failures and recommend automation or process improvements.
- Prepare operational reports, batch status updates,



and incident summaries for stakeholders.
- Support disaster recovery testing, workplace validations, and release deployments.
- Maintain operational documentation, SOPs, and knowledge base articles.

Technical Requirement

- Mainframe Batch Monitoring
- Control-M / CA7 / ESP Scheduler

- IBM z/OS

- JCL (Job Control Language)
- SDSF, JES2/JES3

- TSO/ISPF
- Incident & Problem Management

- ServiceNow
- Batch Scheduling and Production Support

Educational RequirementMCA,MTech,Bachelor of Engineering,BCA,BTech Preferred SkillsTechnology-> Mainframe Technologies-> Mainframe Technologies

Service LineCloud & Infrastructure Services

📌 Mainframe Senior Batch Monitoring and Support Professional (Hyderabad)
🏢 Infosys
📍 Hyderabad