Support Engineer (Chennai)

Support Engineer (Chennai)

14 Oct
|
Metayb
|
Chennai

14 Oct

Metayb

Chennai

Roles and Responsibilities :

- Provide technical support to customers via phone, email, or chat for IT services and software applications.

- Troubleshoot issues with hardware devices, network connectivity, and software functionality using various tools such as ITSM.

- Collaborate with internal teams to resolve complex technical issues that require escalation.

- Document customer interactions and resolutions in a timely manner.

Job Requirements :

- 0-3 years of experience in application support or related field.

- Solid understanding of IT services and software applications.

- Ability to troubleshoot common issues using basic knowledge of computer science principles.

- Excellent communication skills for effective interaction with customers.

📌 Support Engineer (Chennai)
🏢 Metayb
📍 Chennai

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