The Analyst is responsible for conducting a tasks in line with client policy to fulfil Wire Ops & Payment Investigations related requirements. You will be expected to deliver against targets for both productivity and quality along with managing your own pipeline

Responsibilities

- Processing inward/outward payments & remittances (MT103,MT202,MT202COV,) like RTGS, Customer credits, Cover payments, Currency payments and cross currency payments.

- Handling FX conversion through special rate booking application

- Monitoring cancellation message like MT192, MT292 and amendment message like MT195 in SWIFT network, taking actions on message and sending confirmation mails.

- Monitoring and Handing Charges Desk like MT191, MT199 requests.

- Performing payment Investigation tasks in line with the process.

- Acting upon the Customers Instructions prior crediting to their National Foreign Currency Account Credits (NFCA Credits) from foreign currencies and advise them via email.

- Creating manual entries in ITF in case of Cross Currency Payments by routing the payment through correspondent currency bank to credit our customers National Foreign Currency Account.

- Timely escalations of disputes to avoid delay in payment.

- Updating and reporting the Management Information (MI) reports on daily basis.

- Reconciling and generating the pending payments report.

- Training new joiners by real-time and classroom training to make them equipped with the process.

- Ability to determine needs for escalation to Subject Matter Coach (SMC)/Subject Matter Expert (SME) or to client

- Ensure compliance with SLA,



quality standards, and operational procedures.

Qualifications

Educational qualifications

- Bachelors Degree

Work Experience

- 1–3 years of post-qualification experience with strong working knowledge on Wire Ops and Payment Investigations.

- In-depth knowledge on banking operations procedures, risk management as well as regulatory compliance standards .

Mandatory Technical & Functional Skills

- Operations background demonstrating valuable core knowledge of applying Inward/ Outward payment & remittances within a financial institution (wire ops & Payment investigations) with 1–3 years of relevant experience.

- Basic knowledge of SWIFT messaging and banking payment processes

- Understanding of inward/outward remittance workflows

- Familiarity with reconciliation and reporting processes.

- Awareness of compliance and risk controls in banking operations

- Highly motivated to deliver results to the right standards and targets.

- Demonstrate excellent analytical skills and problem solving, self motivation and possess an enquiring mind

- Demonstrate good team working skills and the ability to work efficiently and accurately under pressure

- Ability to adapt to change

Key Behavioral Attributes/Requirements

- Analytical and problem-solving skills and the ability to use information to generate creative solutions to benefit the business. Ability to be customer focused and drive results.

- Ability to lead the team and developing others.

- Presentation and Project Management skills. Focus on results-led management.

#KGS

📌 KGS-Analyst-Bangalore (Bengaluru)
🏢 KPMG India
📍 Bengaluru