WE HIRING ; Technical support Executive

Organization: Arbor Academy

Location: Baner, Pune

Employment Type: Full time

Experience: 0- 1 year

Department: IT / Technical Support

Role Summary

We are looking for an IT Support Executive to manage daily technical issues, software, IT assets, and basic system administration to ensure smooth office and classroom operations.

Key Responsibilities

- Technical Support
- Troubleshoot desktops, laptops, printers, projectors, and software issues.
- Assist employees and trainers with Microsoft Teams, Zoom, Google Meet, and internet connectivity.
- Software & License Management
- Install and update software and maintain license and renewal records.
- Coordinate with vendors for software purchases and technical support.
- Microsoft Teams Support
- Create Teams and groups for employees, trainers, and batches.
- Manage user access and assist with meeting, audio/video, and screen-sharing issues.
- IT Asset Management
- Maintain IT asset records for laptops, desktops, accessories, and other equipment.
- Handle asset issuance, collection, and transfers between employees or departments.
- Update asset records with transfer details and ensure proper documentation.
- Track repairs, warranties, and replacements.
- System Setup & Administration
- Set up systems, install required applications,



and assist with email IDs and user access.
- Ensure IT equipment is ready for new joiners.
- Mobile Billing & Vendor Coordination
- Maintain mobile billing records and resolve billing discrepancies with service providers.
- Coordinate with vendors for IT purchases, repairs, and service renewals.
- Documentation & Reporting
- Track IT complaints and maintain software, asset, billing, and vendor records.
- Prepare basic reports using MS Excel.

Required Qualifications & Skills
- Diploma or Bachelor's degree in IT, Computer Science, or a related field.
- 1–2 years of experience in IT support or desktop support.
- Basic knowledge of Windows, MS Office, hardware, software, and networking.
- Familiarity with Microsoft Teams and asset management.
- Good communication, coordination, and problem-solving skills.

How to Apply

Contact Person: HR Ashwini [email protected]

Contact: 80070 43855

Join Arbor Academy and help us ensure smooth IT operations and a seamless learning environment!

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Pay: ₹15,000.00 - ₹25,000.00 per month

Work Location: In person

📌 IT Support Executive (Baner)
🏢 Arbor Academy
📍 Baner