Role & responsibilities

IT Strategy & Governance

- Develop and execute the IT strategy aligned with business and regulatory requirements.
- Establish IT governance frameworks, policies, and best practices.
- Lead technology modernization and digital transformation initiatives.
- Prepare and manage IT budgets, forecasts, and resource planning.

Infrastructure & Cloud Management
- Manage on-premise and cloud infrastructure (AWS, Azure, or GCP).
- Ensure high availability, performance, and scalability of mission-critical systems.
- Oversee network architecture, servers, storage, databases, and endpoint management.
- Implement disaster recovery and business continuity plans.

Information Security & Risk Management
- Develop and maintain cybersecurity frameworks and controls.
- Implement security monitoring, vulnerability management, and incident response processes.
- Ensure protection of customer data, financial transactions, and critical business systems.
- Conduct security audits, penetration testing, and risk assessments.
- Manage identity and access management (IAM), endpoint security, and data encryption.

Regulatory Compliance
- Ensure compliance with RBI guidelines, PCI-DSS, ISO 27001, SOC 2, GDPR, DPDP Act, and other applicable regulations.
- Collaborate with internal and external auditors during compliance reviews.
- Maintain IT policies, procedures, and regulatory documentation.
- Support governance, risk, and compliance (GRC) initiatives.

FinTech Platform Operations
- Ensure seamless operation of payment gateways, banking integrations, APIs, and transaction processing systems.
- Monitor platform performance and system uptime.
- Manage production environments and release management processes.
- Support fintech products including lending, payments, wallets, digital banking, or wealth-tech platforms.

Vendor & Third-Party Management
- Manage relationships with technology vendors, cloud providers, payment partners, and security consultants.




- Evaluate and onboard technology solutions and service providers.
- Negotiate contracts, SLAs, and service agreements.

Team Leadership
- Build, mentor, and lead high-performing IT teams.
- Define KPIs and performance metrics.
- Foster a culture of innovation, security awareness, and continuous improvement.

Required Qualifications
- Bachelor's Degree in Computer Science, Information Technology, Engineering, or related field.
- MBA/MCA preferred.
- 1218 years of IT experience, with at least 57 years in a leadership role within FinTech, Banking, NBFC, Payments, or Financial Services.

Required Technical Skills
- Cloud Platforms (AWS, Azure, GCP)
- Network & Infrastructure Management
- Cybersecurity & Information Security
- IT Governance & Risk Management
- Database Administration (SQL, PostgreSQL, MySQL)
- DevOps & CI/CD Practices
- API Management & Integrations
- Disaster Recovery & Business Continuity
- IT Service Management (ITSM)
- Monitoring & Logging Tools

Compliance & Security Knowledge
- RBI IT & Cybersecurity Guidelines
- PCI-DSS
- ISO 27001
- SOC 2
- DPDP Act (India)
- Cyber Security Frameworks (NIST, CIS)
- Audit & Compliance Management

Preferred Certifications
- CISSP
- CISM
- CISA
- ISO 27001 Lead Implementer/Auditor
- AWS Solutions Architect
- Azure Administrator
- ITIL Foundation/Expert
- PMP or Prince2

Key Competencies
- Strategic Leadership
- Stakeholder Management
- Regulatory & Compliance Awareness
- Risk Assessment & Mitigation
- Incident Management
- Vendor Negotiation
- Team Building & Mentoring
- Solid Communication Skills

Preferred candidate profile 1218+ Years in IT Infrastructure, Information Security, Cloud Operations, and Technology Management, preferably in FinTech, Banking, Payments, NBFC, or Financial Services organizations.

Preferred FinTech Experience

- Digital Lending Platforms
- Payment Gateways
- UPI/IMPS/NEFT/RTGS Integrations
- Banking APIs
- Wallets & Prepaid Instruments
- Fraud Monitoring Systems
- KYC/AML Technology Platforms
- Regulatory Reporting Systems

📌 IT Head (Mumbai)
🏢 Insync Analytics
📍 Mumbai