We are looking for an IT Helpdesk & Desktop Support Executive to provide technical support for desktops, laptops, printers, software, and basic networking issues.
Key Responsibilities
- Provide Level 1 and Level 2 technical support.
- Install and troubleshoot Windows 10/11, MS Office, and other software.
- Manage Outlook/email accounts, user profiles, and shared drives.
- Resolve LAN, Wi-Fi, and connectivity issues.
- Handle support tickets and coordinate hardware repairs with vendors.
- Maintain IT asset records and provide remote/on-site support.
Requirements
- 3–5 years of experience in IT Helpdesk/Desktop Support.
- Knowledge of Windows OS, MS Office, hardware troubleshooting, and basic networking (LAN, DHCP, IP, Wi-Fi).
- Familiarity with ticketing and remote support tools.
- Strong communication, troubleshooting, and customer service skills.
Pay: ₹12,000.00 - ₹18,000.00 per month
Work Location: In person
📌 IT Helpdesk & Desktop Support Executive (Delhi)
🏢 QPSG
📍 Delhi
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