Roles and Responsibilities

- Manage Order to Cash (O2C) processes, including cash applications, collections, and accounts receivable.

- Ensure timely and accurate processing of customer payments through various channels such as credit cards, debit cards, net banking, etc.

- Identify and resolve billing discrepancies or errors in a timely manner to maintain high levels of customer satisfaction.

- Collaborate with internal teams to ensure seamless communication and resolution of any issues related to orders, deliveries, or invoicing.

- Maintain accurate records of all transactions and provide regular reports on key performance indicators (KPIs).

Desired Candidate Profile

- 3-5 years of experience in OTC Diversity Professional role with expertise in B2B collection, cash applications, cash collection, AR collection, O2C Cash Application.

- Bachelor's degree in relevant field (e.g., B.B.A. / B.M.S. in Finance; B.Com in Commerce).

- Solid understanding of accounting principles and practices; knowledge of SAP systems an added advantage.

📌 Inviting Applications For OTC Diversity Professional - Chennai/Kolkata
🏢 Capgemini
📍 Chennai