We are looking for detail-oriented professionals to join The International Banking sales process referred to as the voice sales support which focuses Handle customer interactions through voice calls. Assist customers with sales-related queries and service information.
Key Responsibilities
Handle customer interactions through voice calls.
Assist customers with sales-related queries and service information.
Communicate clearly and professionally with customers.
Follow sales processes and standard operating procedures.
Meet defined quality, productivity, and performance targets.
Maintain accurate customer information and call records.
Meet productivity, customer satisfaction, and accuracy targets.
Preferred Experience
Banking Services
Handling Customer Interaction
Sales Oriented
Resolving Clients issues
Banking Operations
Assist sales related quires
Maintain accurate records
Resolving customer services
Customer Service Financial Services
International BPO
Voice calls
Eligibility
Minimum 6 months of any international BPO experience.
Good customer-handling and problem-solving skills.
Basic computer knowledge and typing skills.
Ability to handle International voice calls support task.
Willingness to work rotational shifts, including night shifts
Good written communication and documentation skills.
Basic knowledge of MS Office and computer applications.
Ability to understand and follow detailed process guidelines.
Ability to work in a high-volume transaction-processing workplace.
Education: Undergraduate / Graduate.
CTC: Up to 4.5 LPA
Approx. take-home: 30,400/month
Monthly Incentives: Up to 2,500 based on performance.
Work Details :- Work Location: Work from Office (Karle Hub 4 Manyata Tech Park, Bengaluru)
Working Days: 5 Days Working
Week Off: 2 Rotational Week Offs
Cab Facility: One-way cab facility for night shifts only. Free night transport for women employees (7 PM7 AM). Male employees may be charged 75 per trip, as per the shared details.
Documents Required
Candidates should have the following documents available: