Experience: 6–8 Years

Designation: HR Operations Manager

Location: Mumbai

Budget : 5-8 Lacs

We are looking for an experienced and process-oriented HR Operations Manager to manage end-to-end HR operations, employee lifecycle management, payroll coordination, statutory compliance, HR documentation, HR policies, and employee relations specially from start up company.The ideal candidate should have solid knowledge of HR processes, the ability to establish efficient systems and controls, and experience managing HR operations for a growing organisation. The candidate will be responsible for ensuring accuracy, compliance, timely execution, and a positive employee experience across the organisation.

- HR Operations and Employee Lifecycle Management

- Manage end-to-end employee lifecycle activities, including onboarding, confirmation, transfers, promotions, employee movements, and exits.
- Ensure timely preparation and maintenance of appointment letters, offer letters, confirmation letters, increment letters, warning letters, and relieving/experience letters.
- Maintain accurate employee records, personnel files, HR trackers, and the HR database.
- Ensure completion of joining formalities, employee documentation, background verification, and exit formalities.
- Develop and implement standard operating procedures (SOPs) for HR operations.

- Payroll and Attendance Management

- Coordinate monthly payroll processing with the Accounts/Finance team and payroll vendors, wherever applicable.
- Verify attendance, leave records, overtime, incentives, deductions, reimbursements, and other payroll inputs before processing.
- Ensure timely and accurate salary processing and address payroll-related employee queries.
- Manage leave administration, attendance regularisation, and payroll reconciliation.
- Maintain payroll records and ensure confidentiality of employee compensation data.

- Statutory Compliance and Labour Laws

- Ensure compliance with applicable labour laws and statutory requirements.
- Coordinate and monitor PF, ESIC, Professional Tax, Labour Welfare Fund, TDS, and other applicable statutory deductions and filings,



in coordination with Finance or external consultants.
- Maintain statutory registers, records, returns, and documentation as applicable.
- Coordinate with consultants, auditors, and government authorities for compliance-related matters.
- Track regulatory changes and support the implementation of necessary policy or process updates.

- HR Policies and Process Management

- Draft, review, update, and implement HR policies, employee handbooks, and internal procedures.
- Ensure consistent implementation of HR policies across departments and locations.
- Establish approval workflows and controls for attendance, leave, travel, reimbursements, and employee-related expenses.
- Identify gaps in existing processes and implement improvements to enhance efficiency and accountability.
- Maintain HR dashboards, MIS reports, and management updates.

- Employee Relations and Grievance Management

- Handle employee grievances, workplace concerns, disciplinary matters, and conflict resolution.
- Support managers in performance documentation, employee counselling, warning processes, and disciplinary actions.
- Ensure fair and consistent implementation of company policies.
- Conduct exit interviews, analyse employee feedback, and recommend retention or process-improvement measures.
- Maintain appropriate confidentiality and documentation in employee-related matters.

- Performance Management and Employee Engagement

- Coordinate performance appraisal cycles, confirmation reviews, increments, and promotion documentation.
- Track completion of performance reviews and follow up with reporting managers.
- Coordinate employee engagement activities, recognition programmes, celebrations, and employee feedback initiatives.




- Support employee communication, policy awareness, and HR initiatives.
- Monitor employee satisfaction and identify opportunities to improve the employee experience.

- HR MIS, Audit and Reporting

- Prepare and maintain monthly HR reports covering headcount, attendance, payroll, attrition, leave, employee movements, and compliance.
- Maintain an updated employee master database and ensure data accuracy.
- Prepare reports on manpower cost, employee turnover, absenteeism, and HR operational performance.
- Support internal and external HR audits and ensure timely closure of audit observations.
- Establish measurable HR operational KPIs and report performance to management.

- Team and Stakeholder Management

- Coordinate with Talent Acquisition, Accounts, Finance, department heads, employees, and external consultants.
- Guide HR team members and ensure timely completion of assigned responsibilities.
- Monitor HR service delivery timelines and resolve operational bottlenecks.
- Ensure effective coordination between HR, management, and business teams.
- Maintain clear accountability for HR processes, documentation, and deliverables.

Required Skills and Qualifications

- Graduate or postgraduate qualification in Human Resources, Business Administration, or a related field.
- 6–8 years of overall HR experience, with substantial hands-on experience in HR operations preferably from start up company.
- Strong knowledge of employee lifecycle management, payroll coordination, attendance, leave administration, and HR documentation.
- Working knowledge of applicable labour laws and statutory compliance requirements.
- Experience in HR MIS, Excel-based reporting, HRMS platforms, and employee databases.
- Strong coordination, communication, documentation, and problem-solving skills.
- Ability to handle confidential employee information with discretion.
- Strong organisational skills and the ability to manage multiple deadlines.
- Ability to work independently and establish structured HR processes in a growing organisation.

📌 Human Resources Operations Manager (Mumbai)
🏢 Gurues Outdoors India Private
📍 Mumbai