Greetings from The Job Factory!!
We Are Hiring International Banking Process Executives
Join a premier banking process supporting UK-based customers! We are looking for enthusiastic and customer-focused candidates to handle international banking queries while delivering excellent customer service and maintaining high-quality standards.
For More Details:
Contact: HR Arfath (phone hidden) (Call or WhatsApp)
Email:
[email protected]
Calling Hours: 10:00 AM – 6:00 PM
Location: Bangalore
Interview Mode: Face-to-face interview only. Candidates residing outside Bangalore will not be considered.
Roles & Responsibilities
- Handle inbound and outbound calls for UK banking customers.
- Assist customers with banking-related queries, account services, and transactions.
- Provide accurate information regarding banking products and services.
- Resolve customer concerns professionally while maintaining customer satisfaction.
- Follow banking procedures, compliance guidelines, and data privacy standards.
- Verify customer information in accordance with process requirements.
- Maintain accurate customer records and update details in CRM systems.
- Escalate complex queries to the appropriate department when required.
- Meet quality, productivity, and customer service targets.
- Maintain professionalism while communicating with UK customers.
Preferred Candidate Profile
- Graduates / Undergraduates can apply.
- Excellent spoken English communication skills.
- Strong customer service and problem-solving skills.
- Basic computer knowledge.
- Willingness to work in UK shifts.
- Flexible to work according to process requirements.
- Prior international BPO or banking experience will be an added advantage.
- Customer-focused attitude with positive attention to detail.
Interested candidates can contact HR Arfath for further details. Regards,
Arfath The Job Factory
📌 Huge Requirement For International Call Center/ Banking Process (Bengaluru)
🏢 The Job Factory
📍 Bengaluru