Position: Hotel Receptionist / Front Office Executive
Location: Rock Rose Tourist Home, Chakkalakkal, Thammanam, Ernakulam, Keralam
Employment Type: Full time
We are looking for a friendly, well-presented, and customer-oriented Hotel Receptionist to join our team. The ideal candidate should have good communication skills, a pleasant personality, and the ability to provide excellent guest service.
Key Responsibilities
- Welcome guests warmly and assist with check-in and check-out procedures.
- Handle room reservations, bookings, and guest inquiries.
- Answer phone calls, respond to messages, and manage front desk communications.
- Maintain guest records and update reservation details.
- Coordinate with housekeeping and other hotel departments.
- Handle guest requests and resolve complaints professionally.
- Manage billing and payments as required.
Requirements
- Minimum qualification: Plus Two / Graduate.
- Good communication and interpersonal skills.
- Basic computer knowledge.
- Fluency in Malayalam and basic English; Hindi is an advantage.
- Friendly attitude, professional appearance, and customer service skills.
- Previous hotel or front office experience is preferred but not mandatory.
Salary & Benefits
- Salary: ₹15,000
- Training and career growth opportunities.
Interested candidates may contact us at:
- Phone: +91 (phone hidden)
- Hotel Name: Rock Rose Tourist Home
- Location: Ernakulam
Join our team and help us deliver an excellent guest experience! Pay: ₹15,000.00 per month
Benefits
- Food provided
Work Location: In person
📌 Hotel Receptionist (Thammanam)
🏢 ROCK ROSE TOURIST HOME
📍 Thammanam
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