Job Title: Senior Microsoft Dynamics 365 CRM Consultant / Developer

Experience: 12+ Years

Location: Chennai, Bangalore, Hyderabad, Pune, Gurgaon

Work Mode: Hybrid 3 Days WFO

Payroll: Haparz Payroll

Budget: Up to ₹2 LPM

Shift: 2/3 PM to 11 PM/12 AM

Role Overview

We are looking for an experienced Senior Microsoft Dynamics 365 CRM professional with strong expertise in Dynamics 365 Sales, CRM customization, C# development, and solution configuration. The ideal candidate should be capable of designing, customizing, developing, troubleshooting, and deploying CRM solutions while ensuring alignment with Microsoft Dynamics 365 architecture and development best practices.

The role requires a combination of functional understanding and technical development expertise, along with the ability to resolve complex issues and collaborate with cross-functional teams.

Roles and Responsibilities

- Design, configure, customize, and enhance Microsoft Dynamics 365 Sales CRM solutions, with a strong understanding of version 9.x capabilities and features.
- Customize CRM entities, forms, views, fields, relationships, business rules, and workflows to meet business requirements.
- Develop, maintain, and deploy custom C# code, plugins, and processes within the Dynamics 365 CRM environment.
- Write, maintain, and troubleshoot JavaScript used for form scripting, client-side validations, and CRM business logic.
- Work with SQL for data validation, querying, troubleshooting, and backend analysis, as applicable to the CRM architecture.
- Manage CRM data import, export, migration, and related data-quality activities.
- Apply Microsoft Dynamics 365 solutioning principles, customization standards, deployment practices, and performance optimization techniques.




- Leverage Microsoft Power Platform components, including Power Apps, Power Automate, and Power BI, wherever required for CRM enhancements and business process automation.
- Work with Azure Logic Apps and Azure Functions for basic integration and automation requirements.
- Analyze production issues, identify root causes, implement fixes, and provide timely technical resolutions.
- Collaborate with business analysts, functional consultants, architects, developers, testers, and stakeholders to deliver reliable CRM solutions.
- Maintain technical documentation and support solution deployment, testing, troubleshooting, and post-deployment activities.
- Use Jira for issue tracking and coordinate with support platforms such as Zendesk when required.

Required Technical Expertise
- Strong hands-on experience with Microsoft Dynamics 365 CRM, particularly Dynamics 365 Sales v9.x.
- Expertise in CRM configuration, customization, entities, forms, workflows, and data management.
- Solid C# development experience in a Dynamics 365 CRM environment.
- Working knowledge of JavaScript, HTML, and SQL.
- Good understanding of Dynamics 365 CRM solution architecture, customization approaches, and development best practices.
- Familiarity with Power Apps, Power Automate, and Power BI.
- Basic knowledge of Azure Logic Apps and Azure Functions.
- Strong debugging, analytical, troubleshooting, and problem-solving capabilities.

Preferred Qualifications
- Experience with Zendesk and Jira.
- Microsoft Dynamics 365 certifications, such as MB-210: Microsoft Dynamics 365 Sales Functional Consultant Associate, or equivalent relevant certification.
- Experience with CRM integrations, production support, deployment management, and enterprise application environments.

Work Location: In person

📌 Hiring Senior Microsoft Dynamics 365 CRM Consultant / Developer (Bengaluru)
🏢 Haparz
📍 Bengaluru