We are looking for detail-oriented professionals to join The Healthcare process Voice Process often referred to as the Healthcare domestic voice support which focuses on Handle incoming customer calls related to HealthCare services.

Language Requirements

Candidates must have good communication skills in English along with any ONE of the following regional languages:

English Hindi

English Kannada

English Assamese

English Bengali

English Gujarati

Key Responsibilities

Handle incoming customer calls related to HealthCare services.

Assist customers with their queries and provide accurate information.

Understand customer concerns and provide appropriate resolutions.

Maintain professional communication and deliver quality customer support.

Follow company policies and process guidelines.

Eligibility

Experience: Freshers or experienced candidates are eligible.

Good communication skills in English and the required any north regional language.

Willingness to work from the Whitefield office.

Immediate joiners preferred.

Valuable customer-handling and problem-solving skills.

Education: Undergraduate / Graduate.

CTC: Up to 3 LPA

Monthly Incentives: Up to 2,500 based on performance.

Work Details ;- Work Location: Work from Office (Whitefield, Bengaluru)

Working Days:



6 Days Working

Week Off: 1 Rotational Week Offs

Cab Facility: One-way cab facility for night shifts only. Free night transport for women employees (7 PM7 AM). Male employees may be charged 75 per trip, as per the shared details.

Documents Required

Candidates should have the following documents available:

Education Documents

Aadhaar Card

PAN Card

Educational Certificates / Marks Memos

Previous Employment Documents

Offer Letter

Previous Organization Pay Slips

Relieving / Experience Letter

Interview Process

HR Screening

AMCAT Assessment versant Assessment

Operations Round

Contact person: HR Ashwini @ (phone hidden)

Role: Customer Success Associate, Industry Type: BPM / BPO, Department: Customer Success, Service & Operations, Employment Type: Full Time, Permanent Role Category: Customer Success Education UG: Graduation Not Required Key Skills Skills highlighted with ‘‘ are preferred keyskills Domestic Voice ProcessHealthcare Health Care ServicesHealthcare BPOAssameseBPO VoiceBengaliInbound Voice ProcessEnglishCustomer SupportKannadaGujaratiDomestic VoiceDomestic BPOHindiDomestic CallingDomestic Process

📌 Health Care Executive, Language Specialist (Bangalore) (Bengaluru)
🏢 Shell Infotech
📍 Bengaluru