Designation: Head of School Administration & Parent RelationsDepartment: School AdministrationReporting To: Director — BD & OperationsWorking Relationship: Principal, Academic Coordinators, Teaching Staff, Administrative Staff, Parents, and other relevant stakeholdersRole Type: Administrative Leadership & Cross-Functional Coordination

Location- Ranchi

Role Purpose To lead school administration, manage parent communication and enquiries, and ensure smooth coordination between the academic team, administrative team, Principal, and management.

Key Roles & Responsibilities

1. School Administration

- Oversee day-to-day administrative functions and ensure smooth school operations.
- Take independent administrative decisions within delegated authority.
- Identify operational challenges and work with the Principal and relevant teams to resolve them.

2. Parent Relations & Communication

- Serve as the primary point of contact for parents for academic communication, fee-related matters, activities, events, and general enquiries.
- Ensure timely responses, appropriate follow-up, and effective resolution or escalation of parent concerns.
- Handle prospective parent enquiries and coordinate with relevant teams for follow-up.

3. Academic–Administrative Coordination

- Act as the key communication link between the academic and administrative teams.
- Participate in relevant academic discussions and planning to understand requirements and facilitate administrative support.
- Share parent feedback and suggestions with the Principal and Academic Coordinators to support improvements.




- Facilitate the resolution of cross-departmental issues while respecting academic decision-making authority.

4. Events & School Activities

- Coordinate administrative and logistical requirements for school events, activities, and parent engagements.
- Ensure effective communication and coordination among the teams involved.

5. Reporting & Improvement

- Report to the Director — BD & Operations on administrative functioning, parent concerns, and operational challenges.
- Identify opportunities to improve administrative processes, parent communication, and interdepartmental coordination.

Role Boundaries The position has independent authority over routine administrative matters within delegated limits. Academic decisions remain with the Principal and Academic Coordinators. Matters requiring approval beyond the role's authority must be escalated to the appropriate leadership.

Key Expectations

- Effective school administration and operational coordination.
- 2 years of work experience.
- Any graduate/Masters
- Qualified, responsive, and reliable parent communication.
- Smooth collaboration between academic and administrative teams.
- Timely resolution and follow-up of concerns.
- Confidentiality, accountability, and sound judgement.

NOTE- We prefer capability and practical competence over formal qualifications. Excellent communication skills are essential. Food and accommodation will be provided, and salary will be determined based on the candidate’s competencies and experience.

Kindly Connect- (phone hidden)/ [email protected]

Pay: ₹40,000.00 - ₹55,000.00 per month

Benefits

- Food provided
- Leave encashment
- Paid sick time
- Paid time off
- Provident Fund

Work Location: In person

📌 Head of School Administration & Parent Relations (Ranchi)
🏢 Hi Q International School
📍 Ranchi