We are looking for an organized and customer-focused Gym Administrator to manage front-desk activities, membership records, enquiries, appointments, and daily administrative operations at a fitness centre.
Key Responsibilities
- Manage daily gym front-desk and administrative activities.
- Welcome members and assist prospective customers.
- Handle membership enquiries, registrations, and renewals.
- Maintain member records and attendance information.
- Manage calls, appointments, and customer follow-ups.
- Coordinate with trainers and management.
- Explain membership plans,
packages, and available facilities.
- Support membership sales and retention activities.
- Handle member feedback and resolve routine queries.
- Maintain cleanliness and organization of the reception area.
- Prepare membership and daily activity reports.
Required Skills
- Gym Administration
- Customer Service
- Membership Management
- Front Desk Operations
- Communication Skills
- Basic Sales & Follow-up
- MS Excel / Computer Knowledge
- Record Keeping