guest relations officer (Bengaluru)

guest relations officer (Bengaluru)

14 Oct
|
Alliance University
|
Bengaluru

14 Oct

Alliance University

Bengaluru

Roles and Responsibilities :

- Greet guests upon arrival, check-in, and provide exceptional customer service.

- Manage front desk operations, including handling guest requests and resolving issues promptly.

- Coordinate with housekeeping staff to ensure rooms are cleaned and ready for occupancy.

- Maintain accurate records of guest interactions, transactions, and communications.

Job Requirements :

- 1-7 years of experience in hospitality industry (hotels or restaurants).

- Robust communication skills with ability to handle diverse clientele.

- Proficiency in receptionist activities such as phone etiquette and email management.

- Basic knowledge of hotel operations, including front office procedures.

📌 guest relations officer (Bengaluru)
🏢 Alliance University
📍 Bengaluru

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