A. Profit Centre and Business Planning

- Owns the profit and loss of the Goa dealership and is accountable for achieving the budgeted revenue, gross margin and net profit.
- Prepares the annual business plan and budget for sales, service, parts and accessories, and gets it approved by the Management.
- Controls all operating expenses, manpower cost and marketing spend within the approved budget.
- Manages working capital: vehicle and parts inventory, inventory funding, receivables and outstanding from customers, financiers and insurance companies.
- Reviews the monthly MIS and profitability statement with the Manager – Accounts and presents it to the Management with a corrective action plan.
- Identifies new revenue streams such as finance and insurance income, accessories, extended warranty, charging solutions, fleet and corporate sales.

B. Sales and Marketing

- Ensures achievement of monthly and annual wholesale and retail targets through the Manager – Sales and the sales team.
- Develops the sales strategy for Goa, covering retail customers, corporates, fleet and taxi operators, the tourism and hospitality trade and Government departments.
- Create vehicle ordering and stock planning by model, variant and color and submit it for Management for approval and monitors ageing stock.
- Monitors the enquiry-to-booking-to-delivery funnel, test drives, lost-case analysis and daily sales reporting.
- Plans and approves local marketing: showroom launch, outdoor campaigns, road shows, test drive events, digital promotion and PR activity.
- Tracks competitor activity, pricing and schemes in the EV and passenger car segment and responds in time.
- Approves discounts, schemes and staff incentives within the limits set by the Management.

C. Service, Parts and Accessories





- Ensures the workshop meets VinFast service standards for quality, turnaround time and first-time-right repair through the Service Manager.
- Drives workshop revenue, labour and parts profitability, productivity and efficiency.
- Ensures EV-specific readiness: trained and certified technicians, high-voltage safety practices, special tools, charging infrastructure and battery handling as per VinFast norms.
- Monitors parts and accessories availability, inventory level and obsolescence.
- Ensures timely settlement of warranty claims and resolution of repeat complaints.

D. Customer Experience

- Is responsible for customer satisfaction scores in sales and service (CSI / SSI) as measured by VinFast.
- Ensures every customer complaint is attended and closed within the defined time, and personally handles escalated cases.
- Builds a customer-first culture in the showroom and workshop, with special attention to first-time EV buyers on charging, range and ownership cost.
- Monitors customer follow-up, delivery experience, referrals and retention.

E. Accounts, Finance and Compliance

- Supervises the accounts function of the dealership through the Manager – Accounts, and ensures books are accurate and closed on time.
- Ensures timely compliance with GST, TDS, Qualified Tax, labour laws, RTO and all other statutory requirements applicable in Goa.
- Ensures full compliance of internal, statutory and OEM audit observations.




- Maintains internal controls over cash, banking, stock, discounts and customer dockets, and carries out periodic checks.
- Protects the Company's assets, premises and inventory, including insurance cover.

F. VinFast (OEM) Relationship

- Is the single point of contact with VinFast for all dealership matters in Goa.
- Ensures the showroom and workshop comply with VinFast standards on corporate identity, processes, manpower and training.
- Ensures timely claim settlement of schemes, incentives and warranty with VinFast.
- Attends dealer reviews and meets, and represents the Group's interest with the OEM.

G. People and Administration

- Carries out manpower planning, and recruits, trains and retains the team for all departments in line with the approved organisation structure.
- Sets targets and KRAs for all department heads and conducts monthly and quarterly performance reviews.
- Ensures all staff complete the VinFast training and certification required for their role.
- Designs and monitors the incentive scheme with approval of the Management.
- Maintains discipline, a safe workplace and high employee morale.
- Oversees upkeep of the showroom, workshop, demo cars and all facilities.

H. Reporting to Management

- Submits daily sales and service reports and a monthly business review to the Management.
- Gives timely feedback on market conditions, risks and opportunities, with proposals for action.
- Coordinates with Group functions (HR, Finance, IT, Marketing) and follows Group policies and systems.
- Carries out any additional responsibility handed over by the Management from time to time.

Pay: ₹100,000.00 - ₹200,000.00 per month

Benefits

- Paid sick time
- Paid time off
- Provident Fund

Work Location: In person

📌 General Manager ( Automobile ) (Curca)
🏢 Su0026N Products
📍 Curca