14 Oct
|
Himalayan Solar
|
Rohtak
14 Oct
Himalayan Solar
Rohtak
- Site Fault Diagnosis:
Visit the assigned site promptly and identify the fault in the Solar Water Pumping System (SWPS).
- Fault Reporting and Acknowledgment:
Clearly document the fault in the Field Service Report (FSR) and obtain the farmer’s signature as confirmation.
- Evidence Collection for Tampering/Relocation:
If the SWPS has been tampered with or relocated by the farmer, immediately capture video and photographic evidence and share it with the Complaint Office, Panchkula.
- On-Site Repair:
If the fault can be rectified with available tools on-site, carry out the repair immediately. Ensure that the FSR includes detailed remarks about the repair work and is duly signed by the customer.
- Replacement of Faulty Parts:
Replace damaged or faulty parts such as the Solar Panel, Purlin, Side Rafter, Main Rafter, Supporting Pipe, C Clamp, U Clamp, Anti-theft Nut Bolts, Controller Patti, Rotating Plate, MC4 Connector, Wiring, Motor, JB Box, etc., with recent components.
- Handling Faulty Components:
Collect faulty parts and ensure they are transported to the nearest transport hub for dispatch to the Service Centre.
- Return of Repaired Components:
Once repaired,
ensure the parts are safely transported back and reinstalled at the farmer’s site.
- Post-Repair Documentation:
After completing the repair, submit the signed FSR along with photographs or videos showing the water discharge as proof of resolution.
- Priority Handling:
Give top priority to complaints registered under MSEDCL ownership.
- Photographic Documentation:
Take photographs of SWPS and Inverter Charger (IC) sites whenever required for official records.
- Insurance Site Visits:
Visit insurance claim sites to verify and assess the extent of damage or theft.
- Prospective Site Assessments:
Visit potential customer sites to evaluate load requirements and site conditions for new SWPS and Inverter Charger installations.
- Location Flexibility:
You may be required to attend to complaints or installations at any location, beyond your designated area.
- Post-Installation Inspection:
Conduct thorough inspections of the system after installation to identify and rectify any punch points or installation issues. Pay: ₹9,000.00 - ₹12,000.00 per month
Work Location: Hybrid remote in Rohtak, Haryana 124021
📌 Field Service Engineer (Rohtak)
🏢 Himalayan Solar
📍 Rohtak