- Counsel students and aspirants preparing for government competitive examinations and guide them toward suitable courses based on their preparation needs and career goals.
- Handle inbound and outbound calls to connect with prospective students and generate course enrolments.
- Explain course features, advantages, pricing, and available offerings related to government exam preparation.
- Promote and sell online courses for government examinations such as SSC, Banking, Railway, Teaching, Defence, and other competitive exams.
- Understand student requirements, address queries, and recommend relevant courses to maximize conversions.
- Conduct regular follow-ups with interested leads and ensure timely conversion of enquiries into enrolments.
- Achieve assigned daily, weekly, and monthly sales targets.
- Maintain accurate records of calls, leads, follow-ups, and sales conversions using CRM tools.
- Ensure a positive student experience through professional communication and effective counselling.
- This is a complete in-office role with no work-from-home option.
Requirements
- Any Graduate / Postgraduate preferred.
- Good verbal communication and interpersonal skills.
- Comfortable handling high-volume calls and counselling students over the phone.
- Interest in government competitive examinations and awareness of exams such as SSC, Banking, Railway, or Teaching will be an added advantage.
- Prior experience in telesales, telecalling, inside sales, or educational sales is preferred; freshers with strong communication and sales skills may also apply.
- Ability to work in a target-driven environment and achieve sales objectives.
- Willingness to work full-time from the Gurugram office.
Key Skills
- Telesales and Inside Sales
- Student Counselling
- Lead Management and Follow-ups
- Sales Conversion
- Customer Relationship Management (CRM)
- Target Achievement
- Communication and Negotiation Skills