Engagement Support Services (Hyderabad)

Engagement Support Services (Hyderabad)

14 Oct
|
Ifinsol Global
|
Hyderabad

14 Oct

Ifinsol Global

Hyderabad

Role name: Engagement Support Services

Experience: 2-4 Years

Job Type: C2H

Project Duration: 12+ Month

Notice Period: Immediate 15 Days

Location: Hyderabad (Hybrid)

Shift Timing: 2 PM to 11 PM The key skills required:

- Excellent customer service skills, whilst demonstrating a calm manner, and the ability to ask effective questions.
- Experience/Knowledge of the core Microsoft Office packages is essential with emphasis on Microsoft Excel
- Basic accounting skills
- Must have a supportive team player attitude who is reliable and respects others, with a desire and drive to meet and exceed team targets.
- Required to always project a skilled image of ESS.
- Follows appropriate policies and processes, with a good understanding of risk.
- Is open,



receptive, and adaptable to change, whilst also demonstrating integrity and a can-do attitude.
- Be able to work using their own initiative, showing attention to detail and customer focus, with a good understanding of the clients needs and priorities.
- Has the ability to act with urgency when necessary.

Preferred skills:

- Proficient English communication (both Verbal and Written).

Excellent attention to detail, organization skills, and ability to articulate ideas clearly and concisely

📌 Engagement Support Services (Hyderabad)
🏢 Ifinsol Global
📍 Hyderabad

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