Role: Duck Creek QA Tester

Work Mode: Remote

Work Schedule: IST hours with overlap with US Eastern Time until approximately 1 PM

ET

Engagement: Full-time contractual

Duration: 6 months (extendable)

Notice Period: Immediate to 10 days

Role Overview

We are looking for an experienced Duck Creek QA Tester with solid hands-on experience in Duck Creek Policy and at least one of Duck Creek Billing or Duck Creek Claims. The role involves testing US personal and commercial P&C; insurance products, validating rating and premium calculations, and ensuring the accuracy of policy, billing and claims workflows. The role also involves supporting state-specific rollouts, including Delaware, and maintaining regression coverage for platform updates.

Responsibilities

- Write test scenarios and test cases from specifications, product definitions, forms lists and business rules across Policy, Billing and Claims, for personal and commercial lines.
- Run regression and compare outcomes against requirements for all transactions, including new business, endorsement, renewal, cancellation, reinstatement, rewrite and premium audit where the line requires it.
- Verify premium and rating outcomes for Pennsylvania and Maryland, and later Delaware, including state specific rules, rate revisions, forms attachment and edition dates.
- Test Billing flows including invoicing, payment plans, agency bill and direct bill, payments, disbursements, cancellation for nonpayment and reinstatement.
- Test Claims flows including FNOL through closure, reserves, payments, recoveries and vendor assignments.
- Validate integrations and endpoints, including the agent portal, payment services, print and document delivery, bureau and third party data, and reporting extracts, using Postman or SQL where no screen is available.
- Run batch and scheduled job checks such as renewal processing,



billing cycles, notices and reports, and confirm outputs match.
- Support data migration validation with SQL reconciliation between source and target databases, where needed.
- Log defects with steps, data, expected versus actual results, screenshots and a severity you can defend, then drive them to closure with the system integrator and the client.
- Support the client’s user acceptance testing. Prepare test data, walk business users through scenarios and turn their findings into well written defects.
- Build and maintain the regression pack so cloud platform updates can be tested repeatably after go live.
- Report daily status, coverage, defect trend and risks to the KMG lead and the client QA counterpart, in writing, without being chased.
- Take part in the Delaware state rollout test cycle, covering new state rates, forms, rules and filings. testing.

Requirements

- 5 to 8 years of experience in software QA, with at least 3+ years of hands-on Duck Creek testing experience. We judge candidates on depth and independence. Candidates with 4 years of total experience and 3 strong years of Duck Creek experience will also be considered.
- Hands-on experience in Duck Creek Policy testing, including rating and premium verification, along with hands-on testing experience in at least one of Duck Creek Billing or Duck Creek Claims.
- Working knowledge of US Personal and Commercial Property & Casualty (P&C;) insurance lines, the policy lifecycle,



and how premiums are calculated using base rates, factors, and forms.
- Experience completing at least one full test cycle on a Duck Creek upgrade, migration, or major release, with the ability to explain what broke and how the issue was identified.
- Ability to design test scenarios and test cases from specifications without being provided with a pre-prepared test plan.
- Strong SQL skills for data validation and reconciliation, including joins and aggregate queries against policy, billing, and claims tables.
- Experience with defect management tools such as Azure DevOps or Jira, with the ability to write clear, actionable defects that can be understood and addressed the first time.
- Strong written and spoken English communication skills for working with US business users. Must be comfortable identifying issues and explaining why something is wrong to senior stakeholders.

- Availability to work Indian business hours with overlap with US Eastern Time until approximately 1:00 PM ET, with a commitment of 12 months or more.

Good to Have

- Hands-on testing experience with the third Duck Creek module (Claims if your primary expertise is Billing, or Billing if your primary expertise is Claims).
- Exposure to Duck Creek OnDemand or Active Delivery, including regression testing for platform updates.
- API testing experience using Postman against Duck Creek Anywhere APIs or similar service layers.
- Test automation experience using Tosca, Virtuoso, Selenium, or Playwright, applied to Duck Creek screens.
- Experience with bureau content (ISO) and new state rollouts.
- Duck Creek certification.
- Experience testing agent portals and independent agent workflows.

Skills: payments,bureau content (iso),duck creek,software testing

📌 Duck Creek QA Tester (India)
🏢 Testvox
📍 India